Assistant Guest Services Manager

Assistant Manager, Guest Service page is loaded **Assistant Manager, Guest Service**locationsSingapore, Central Singapore time typeFull time posted onPosted Today job requisition idJR CapitaLand Group (CapitaLand) is one of Asia's largest diversified real estate groups. Headquartered in Singapore, CapitaLand's portfolio focuses on real estate investment...

Track and analyse the GEI (Guest Experience Index) on daily basis to identify issues and recommend solutions, follow up with concise action plan and activities for Rooms Division. - Track and analyse GEI scores to meet Starwood’s standards and report on GEI performance results to the Management on monthly basis. - Manage recognition and reward programs for...

Working hours: 5 days work week: Mon - Fri; 6am - 3.30pm Location: Adina Singapore Orchard **Responsibilities**: - Work closely with the Assistant Manager to deliver courteous and efficient services to guests, handling guest complaints, requests, and inquiries with responsiveness and tact. - Maintain regular communication with Concierge, Reception, Bell...

We are looking for an **Guest Services Manager**to join our team! As an **Guest Services Manager**, we rely on you to: - Take responsibility for overseeing the daily operations of the Front Office and Concierge - Assist to supervise and direct the Front Office and Concierge team - Ensure all guests are welcomed and assisted upon entering the resort lobby -...

**PRIMARY OBJECTIVES** - To direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel, which includes the business centre. - To ensure smooth operations in the department and customer service satisfaction is in line with the established standards...

**Additional Information** **Job Number**24186636 **Job Category**Rooms & Guest Services Operations **Location**W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

**Responsibilities**: - Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries - Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures - Establish contacts with house guests/ long staying guests and...

ASSISTANT GUEST SERVICES MANAGER (HOUSEKEEPING)Mandarin Oriental, Singapore is looking for a Assistant Guest Services Manager (Housekeeping) to join our Housekeeping team. Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to...

Assistant Guest Services Manager - Housekeeping Mandarin Oriental, Singapore is an award‐winning operator of luxury hotels, resorts and residences. We are looking for an Assistant Guest Services Manager (Housekeeping) to join our Housekeeping team and help deliver exceptional service. About the Job Based at Mandarin Oriental, Singapore within the...

The Assistant Manager manages the Living Room operations to ensure that our guest receives an exclusive guest service that is accurate, courteous, efficient and tailored to the individual requirements of our guests. Leads the Culturist team to provide flawless, upscale, professional and high-class guest service experiences. Analyze guest feedback and provide...