Regional Director: Customer Value

Who we are:
In the last 10 years, Mambu has been revolutionising banking - making it more accessible, more straightforward and more inclusive for everyone. With fresh funding secured and a near €5 billion valuation we have huge ambitions for ourselves and the whole banking sector.

We bring this same sense of innovation and aspiration to how we support our people. We pioneered the 4 day summer work week, have announced the provision of equity for all and launched Our Mambu Deal to capture how we work with each other and what we offer all Mambuvians.

These are just the beginning. We’ll continue to look for ways to make Mambu an even better place to work.
We’re not here to play it safe.

We’re here to change the world.

What youâll do:
The Customer Value Regional Director is responsible for uncovering customer value throughout the Mambu sales process. The role will work alongside regional sales teams to strategise on approach for target accounts, build out value questioning techniques to uncover opportunity cost within our customers, capture and record this opportunity cost. This will then be presented to the customer in the form of a business case detailing how Mambu can unlock this trapped value.

**Your mission**

**Building Regional CVT Capabilities**
- Working with the Global Head CVT to build out regional capabilities, by leveraging the global tools and frameworks. However, accommodating regional nuances where needed.
- Insert yourself as a key member of the Commercial team within your region.
**CVT Team Collaboration**
- Proactively create process improvements and new tools by closely with the global CVT team.
- Share best practices and learnings globally.
- Support in the development of new collateral.
**Engagement in Sales Process**
- Leverage global engagement principles.
- Engage with customers with the ultimate goal of building a business case that demonstrates value of leveraging Mambu technology.
- Ensure that any business case/value documentation is passed onto CSMs for leverage in follow up business reviews.
- Drive the adoption in region of self service tools, such as discovery guides, value calculators and success/value metrics. These tools are more likely going to service lower value and more transactional deals.
**Revenue Growth**

Mambu is transitioning towards selling on value and not price, this role will play a leading role in enabling this. Your goal is to maximise the revenue we can charge per customer based on the value discovery activities performed above.

What youâll bring:
**Your experience includes**:

- Ability to engage with C-Suite executives
- Banking sector experience and SaaS technology experience preferable
- Ability to build complex business case models
- Strong analytical skills
- Creative thinker
- The ability to execute in a detailed manner and to follow a process
- Strong communication skills

**Mambu’s future**
We are a diverse group of Mambuvians, and we are growing fast. Our eyes are on the future, and we believe we can use our technology and our talent to deliver banking experiences for billions that are also sustainable and inclusive and accessible.

**Your future**
We’re also focused on delivering a fantastic working experience for all Mambuvians. We pioneered the 4 day working week between June - August many years ago, and continue to innovate around how work should feel and how it should get done. Our Mambu Deal is how we articulate this relationship of support and dedication which drives us all forward.

To stay on top of the latest Fintech trends and our success stories, please follow us on LinkedIn.
To experience more of the Mambu culture in action, you can follow us on Facebook or Instagram or YouTube.
- For more details regarding our global career opportunities, please visit our Career Site._
- As part of the recruitment (or HR onboarding) process, you will be required to obtain authorized criminal background and credit screening results, as well as be queried against a sanctions/anti-money-laundering/counter terrorism financing/politically exposed persons screening service and your employment is conditional upon approval of these results._