Client Services Administrative

3 days ago


Singapore VICTOR BUCK SERVICES ASIA PTE. LTD. Full time

**Client Administration**:

- Acts as a link between Victor Buck Services, the clients and the providers
- Communicates pro-actively towards the clients on production status and events
- Makes sure clients’ stock of stationary is sufficient and up to date when relevant
- Ensure jobs are closed for invoicing in a timely and accurately manner end of the month
- Ensures cover for colleagues when absent
- Keeps abreast of Victor Buck’ services and products
- Ensures that KPIs are followed on a daily basis

**Procedures**
- Writes and updates procedures regarding Client Services, Operations, Invoicing, Vendors, IT and other

work related matters
- Respects procedures & policies at all times

**Reporting**
- Performs reporting for several purposes (invoicing, KPI etc.)
- Ensures job docket’s accurate and timely information
- Raises tickets in relation to production matters and monitors progress

**Production Related**
- Ensure that all the correct print files are well received in SFTP
- Process the jobs and generate checklists
- Files and checklists to be send to Production timely within specific cutoff times
- Daily lodgment to tally with daily job confirmations
- Ensure sufficient stationery for processing the jobs through inventory and stamp management
- Retrieve the lodgment confirmation from Production for verifying all jobs are lodged
- Obtaining stationery quotations from vendors
- Arranging for couriers for deliveries and lodgments
- Required to do mail merge for processing ad hoc jobs
- Weekly review checklist with production supervisor

**Invoicing**
- Validating checklists against the jobs processed in ERP
- Preparation of monthly excels for month end invoicing
- Entering information/ data (such as print and barcodes) to be invoiced to clients
- Checking invoicing file for accuracies and highlight errors if any
- Generating Invoices to be send to clients
- Tabulating the invoices sent by vendors
- Reconciliations of payments at month end
- Creation of sales orders in ERP on a daily basis and compile for monthly invoicing

**Miscellaneous**
- Assist in office and pantry orders
- Place business cards order
- Handling return mail or rejected (uncontactable / undeliverable) shipments

**Competencies required**
- Client centric at all times
- Fluent in spoken and written English and Chinese/Malay, a 3rd language being an asset
- Attention to details
- Time management and organization skills
- Listening skills
- High level communication and interpersonal skills between clients, staff and management
- Team player with ability to work with mínimal supervision
- Knowledge of Excel and Word are required



  • Singapore The Gap Partnership Full time

    **ABOUT THE GAP PARTNERSHIP** We are a global negotiation consultancy specialising in the development of practical and highly effective negotiation solutions and strategies. We operate in over 50 countries and work with more than 600 organisations. Our team of consultants bring real-world commercial experience from a range of industry sectors, and partner...


  • Singapore Singapore Executive Services Pte. Ltd. Full time $120,000 - $240,000 per year

    Our Client is an international independent trust company, and is seeking a Director, Client Services for managing their private client service division of the Singapore office.Main PurposeThe primary functions of the Director, Client Services ("DCS") are:To provide a full scope of client services to a portfolio of international trusts and companies that...


  • Singapore SINGAPORE EXECUTIVE SERVICES PTE. LTD. Full time

    **Our Client is an international independent trust company, and is seeking a Director, Client Services for managing their private client service division of the Singapore office.** **Main Purpose** The primary functions of the Director, Client Services (“DCS”) are: - To provide a full scope of client services to a portfolio of international trusts and...


  • Singapore Apex Group Full time

    You can find out more about this in ourClient Services Manager, Loan Administration page is loaded## Client Services Manager, Loan Administrationlocations: Singaporetime type: Full timeposted on: Posted Todayjob requisition id: JR- The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office...

  • Client Service

    5 days ago


    Singapore FASTCORP PTE. LTD. Full time

    General administration responsibilities – including without limitation managing online filing of PDFs and scanning documents, mails / courier collection and management, office management related tasks (eg. purchasing of office supplies), updating of general office expenditure items such as stationery. Front office duties -receiving and attending to...


  • Singapore Luxury Careers Pte Ltd Full time

    Attractive Salary Package Basic + Commission - Type: 6 months contract - Working Hour: Tuesday to Saturday, 11 am to 8 pm **Client Service Administrator (6 months Contract)** - **Position: Client Service Administrator - Top Tier Luxury Jewellery Brand**: - **Attractive Salary Package Basic + Commission**: - **Location: Town**: - **Type: 6 months...


  • Singapore singway business solutions pte ltd Full time $46,080 - $76,800 per year

    Job ResponsibilitiesCommunicate with clients to understand their needs and provide updates on ongoing service mattersManage appointment scheduling and respond to client enquiriesAssist with service coordination for student onboarding and settlement arrangements (training provided)Perform administrative duties such as document preparation, data entry, and...

  • Client Service

    5 days ago


    Singapore VICTOR BUCK SERVICES ASIA PTE. LTD. Full time

    Client Relationship - Takes ownership of a number of pre-defined clients - Liaises with internal departments to ensure the requests are carried through respecting deadlines - Follows up on incidents & tickets - Escalate issues to Manager when appropriate Quality Assurance - Ensures quality of the execution of client orders - Applies checking procedures and...

  • Client Services

    4 days ago


    Singapore ZML Consultancy Full time $30,000 - $45,000 per year

    About the RoleWe're looking for a friendly, organised, and proactive student to support our client servicing and administrative operations. This role gives you the chance to gain practical experience in a wealth advisory environment while interacting with clients, managing coordination tasks, and keeping daily operations running smoothly.If you enjoy helping...


  • Singapore WINTRUST ASIA PACIFIC PTE. LTD. Full time

    Undertakes in an autonomous manner, and, where required, under supervision, all functions associated with the administration of trusts, companies and entities of various types forming part of the core offer of the company in the area of wealth structuring entities (the “ **Entities **”). - Ensures timely delivery of services throughout the lifecycle of...