Software Support Specialist

Will work along with the support Lead, take up support tickets assigned, probe the issue and give possible resolution within the specified Turn Around Time. - Freshers also welcome to apply. - Must perform technical troubleshooting on company’s products implemented at customer site by taking a remote session (or) by coordinating with onsite engineers. -...

The Product Support Specialist provides both technical and non-technical product-related support for customers and partners. The Specialist will assume ownership of support cases through the JIRA Service Desk and will follow through until the case has been closed or escalated to the development team for further investigation. Advanced product knowledge...

As a **Software Support Specialist **, you will play a role in performing software deployment and support. Your primary focus will be on implementing, automating, and optimizing the processes that allow for the seamless integration of software development and deployment. You'll work closely with level 3 support teams to enhance the efficiency and reliability...

Job descriptions and responsibilities: - Responsible for hotline support and train end-users on all company’s software products, - On-site support, installation and training at end-user office, - Trouble shooting of current software and new software, - Assisting sales and software staff on any sales or software activities if necessary, - Any job functions...

**Roles & Responsibilities**: - Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time. - Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products. - Must perform technical...

Job Description: - Work with end-user and technical support team to investigate, troubleshoot and resolve customer issues in a timely manner. - Provide internal IT support assistance within the office, including and not limited to working with vendors to resolve PC/ server/ software /hardware/network connection issues, etc. Job Requirements: -...

We're a Singapore based software consulting firm looking for an IT Operations Specialist who will be a key contributor to our IT and security outcomes, alongside improving employee experiences within the Company. **Key Responsibilities**: - Troubleshooting and resolving TSP staff’s IT challenges (hardware - laptops; software - access to VPN, access to...

Overview Implementation of projects cycle includes the following but not limited to: Responsibilities Meeting/ discussion to gather requirements with Project Manager Assist Project Manager in documentations, test cases, test scenarios and functional specifications System testing/ quality check on applications (pertaining to the project) developed by the...

Sales Specialist, Secure Access Service Edge Join to apply for the Sales Specialist, Secure Access Service Edge role at Check Point Software Why Join Us?As the world's leading vendor of cyber security solutions, Check Point Software Technologies faces the most sophisticated threats and attacks facing the world today. Our employees are redefining the security...

Roles & Responsibilities Implementation of projects cycle includes the following but not limited to: Meeting/ discussion to gather requirements with Project Manager, Assist Project Manager in documentations, test cases, test scenarios and functional specifications. System testing/ quality check on applications (pertaining to the project) develop by...