Product Support Specialist
7 hours ago
The Product Support Specialist provides both technical and non-technical product-related support for
customers and partners. The Specialist will assume ownership of support cases through the JIRA Service
Desk and will follow through until the case has been closed or escalated to the development team for further investigation.
Advanced product knowledge and good problem-solving skills are required for this position. Skill such as code tracing to pinpoint the bug and reading of error log is highly desirable.
The specialist may collaborate with our testing partner, Testlio, to keep track of the status of the test cases and ensure the test plans are up to date for features.
Key Responsiblities:
- Take appropriate steps to bring any open support cases to resolution in a timely manner.
- Collaborate with test partners to manage the test cases and test plan.
- Exhibits initiative, takes ownership of tasks and follows through to the very end.
- Team player in an agile environment.
-
Product Support Specialist
2 weeks ago
Singapore Risk Solutions Full timeThe role of the Product Support Specialist is primarily to provide support on LNRS FCC's expanding Payment Efficiency and Compliance solutions, to both existing and new clients, which are used by financial and corporate institutions globally. In addition the position requires the Product Specialist to support various watch list screening and reference tools...
-
Technical Support Product Specialist
2 weeks ago
Singapore PRISM Full time**Description**: We are looking for a Technical Support Product Specialist with excellent communication and diagnostic skills. As a technical support product specialist, you will required to perform the thorough product testing and evaluation, provide technical support, advice, and to provide solutions to consumers and businesses in regards to technical,...
-
Product Support Specialist
5 days ago
Singapore Bausch Health Full timeJoin our global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes to our patients. We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates it—where your skills and values drive our collective progress and impact. Description...
-
Product Support Specialist
2 weeks ago
Singapore IntApp Full timeIntapp is looking for a Product Support Specialist to join our Product Support team. This position is a client facing role in which you will diagnose and troubleshoot usage and technical issues with our cloud-based SaaS platform. The Product Support Specialist responsibilities include investigating, triaging, and resolving tickets that flow into the help...
-
Singapore Shopee Full timeProduct Support Specialist, Enterprise Efficiency Join to apply for the Product Support Specialist, Enterprise Efficiency role at Shopee . About The Team The Enterprise Efficiency team is instrumental in implementing solutions that drive productivity and collaboration across the organization. Our key business users include C-level executives, HR and Finance...
-
Business Development Defi Specialist
7 days ago
Singapore Support Full timeWho we are Mantle is the entry point for institutions and traditional finance to access real-world assets on-chain. Backed by the world's largest community-owned treasury of over $4B, Mantle combines institutional-grade infrastructure with the scale and credibility to bring RWAs into Web3 with confidence. Mantle positions itself as the gateway for...
-
Production Specialist
6 days ago
Singapore ECK PTE. LTD. Full timeECK Pte Ltd is looking for a production specialist/assistant engineer to join us in our cold spray facility. He/she will support our cold spray coating services as production specialists handling both the high pressure and low pressure cold spray systems, using both automatic robtoic arm and manual spray mode. He/she will also be assisting in the integration...
-
Product Specialist
4 days ago
Singapore Luminance Full time $40,000 - $80,000 per yearThis is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is disrupting the legal profession around the globe.Luminance...
-
Singapore Mastercard Full timeSenior Product Specialist, Product Management Join to apply for the Senior Product Specialist, Product Management role at Mastercard. Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide...
-
Product Specialist
2 weeks ago
Singapore THE PROSTHETIC COMPANY PTE. LTD. Full timeWe're Hiring: Product Specialist — The Prosthetic Company (Singapore) Empower lives through innovation. At The Prosthetic Company, we're changing the game in prosthetic care by combining cutting-edge technology with deep compassion. We’re looking for a Product Specialist who’s passionate about health-tech, customer experience, and making a tangible...