Merchant Success
5 days ago
Qlub is an online platform revolutionizing payments in restaurants and cafeterias by letting their customers pay the bill without the interaction of any waiter or waitress straight from a QR code in the table.
Qlub has recently raised a seed round of US$17 million, and we are building our presence across Asia/Australia, as well as the Middle East, Latin America and parts of Europe.
**Merchant Success & Operations Associate
**Responsibilities**:
- Lead and execute the operational on-boarding process for new F&B establishments to our platform
- Be a knowledge specialist on qlub & F&B operations and solve operational bottlenecks
- Organise and lead training sessions for new accounts to ensure merchants are able to fully utilise Qlub's services.
- Build and manage relationships with our merchants and optimize usage efficiency
- Support Qlub’s product development and POS integrations to improve features and solve bugs and pain points.
- Support management with important strategic insights and recommendations based on on-ground feedback, reports & industry trends.
**You are a good fit if you have**:
- 1-3 years of experience, fresh graduates are welcome to apply
- Strong problem solving and critical thinking skills - able to understand, solve and simplify complex processes
- Strong communicator - ability to lead discussions with F&B decision makers and stakeholders. Fluent in English.
- Like to get your hands dirty and be on the ground.
**Good to have**:
- Work experience in an operations role in F&B, tech or payment industry
- Fluent in mandarin
**What you'll get**:
- Be part of the Southeast Asia pioneering team
- Work in a fast-paced startup environment
- Gain insight and exposure into different parts of the organisation
- International teams with exposure to operations and colleagues in many countries
- Entrepreneurial Mindset
-
Merchant Success Executive
6 days ago
Singapore KPAY MERCHANT SERVICE (SINGAPORE) PTE. LTD. Full time**Key Responsibilities**: - Merchant Success: _ - Build trusted relationships with our Business Development Executives. - Actively monitor the implementation of our solution in our merchants’ business. - Contribute ideas and insights to improve merchant engagement and growth. - Be the voice of our merchants by providing valuable feedback received on our...
-
Merchant Success Manager
1 week ago
Singapore Singapore Airlines Full timeKey Responsibilities - Manage key accounts of Kris+ by ensuring revenue and transactions growth. Monitor merchant performance, ensure merchant ROI and identify expansion opportunities - Plan and execute in-app marketing campaigns for Kris+ merchants - Oversee end-to-end merchant journey and operational processes on Kris+. Lead and execute merchant...
-
Merchant Success
3 days ago
Singapore Qlub Full time**About qlub** At qlub, we’re revolutionizing payments and the dining experience for restaurants. Our contactless platform lets guests view menus, split and pay their bills, and tip their favourite restaurants in just seconds—all from their phones. We help restaurants focus on what matters most: delivering great food and service, while we handle the...
-
Merchant Success Manager, Shopify Plus China
1 week ago
Singapore Shopify Full timeCompany Description Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers...
-
GRIT Trainee, Merchant Success Specialist
23 hours ago
Singapore Grab Full time $40,000 - $80,000 per yearCompany Description About Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to...
-
GRIT Trainee, Merchant Success Specialist
22 hours ago
Singapore Grab Full time $40,000 - $60,000 per yearCompany DescriptionAbout Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to...
-
Head of Merchant Solutions
1 week ago
Singapore NEURONCREDIT PTE. LTD. Full time**Job Description**: - Develop and execute the merchant solution strategy for APAC. - Management of merchant projects with key internal stakeholders. - Development of new solutions and implement initiative targeting new segments. - Expand the networks and resources of merchant solutions to potential and existing partners. - Ensure deep relationships with...
-
Merchant Acquisition Executive
1 day ago
Singapore EPOS Pte Ltd Full timeCompany EPOS Pte Ltd Designation Merchant Acquisition Executive Date Listed 14 Jun 2025 Job Type Entry Level / Junior Executive, Experienced / Senior Executive - Full/PermFree/ProjIntern/TS Job Period Immediate Start, For At Least 6 Months Profession Sales / Retail Industry Computer and IT Location Name Singapore Allowance /...
-
Merchant Growth Executive
4 days ago
Singapore Qashier Full time $80,000 - $120,000 per yearWant to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data?Qashier is looking for a Merchant Growth Executive to support our growthWe are a dynamic and fast growing team that is excited about commerce, retail and payments, and the opportunity to transform these industries with data and technology.Key...
-
Merchants Customer Service Representative
1 week ago
Central Singapore Emprego SG Full time**Location** - Singapore, Central Singapore**Job Type** - Contract**Salary** - $2,400 - $2,500 Per Month**Date Posted** - 33 minutes agoAdditional Details **Job ID** - 99363**Job Views** - 1Roles & Responsibilities We are looking for an energetic, self-motivated, and passionate individual to join our team. You should be proactive and independent. As the...