Inside Sales Engineer

2 weeks ago

Singapore Alfa Laval Full time

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

Who you are?

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for

About The Job

Key tasks:

- Manage the spare part sales and order process, from the enquiry to invoicing
- Engineering related to spare parts sales enquiries
- Pricing and commercial negotiations
- Order Acknowledge Management
- Order Backlog follow up and ensure on time deliveries
- Customer support and respond during the process: sales, order status, delivery date on timely basis
- Order closure and invoicing
- Prepare and follow up standard quotations for the assigned area of responsibility according to the customer demands and needs
- Support and response to customer’s technical enquiries and preparation of contracts
- Handling supplier’s database, purchase order execution and preparation of supplier's shipping documents.
- Warehouse loading table for spares, reminders for unsettled spares invoices, use of different customer portals
- You are in close communication with our spare part sales engineers, purchasing department, warehouse and component suppliers from purchase order process till delivery.
- Work as a backup for the spare parts order process

What you know?
- Mechanical Engineering background or equivalent
- Minimum 3 years of related field working experience
- Ability to understand P&IDs, engineering drawings and system components
- Excellent planning, supply chain management and coordination skills
- Experience in fast paced dynamic operations with global customers

What is in it for you?
- You get access to an international, open and friendly environment where we help each other to develop and create values for our customers, people and planet
- You work in a company who values personal development and leadership
- Your work will have a true impact on Alfa Laval’s future success

LI-JC1

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