[sg] CRM Specialist, Nft

2 weeks ago


Singapore Crypto.com Full time

**About***:
**Responsibilities**:

- Propose, design, and launch CRM campaigns and workflows in collaboration with Product, Creative, Content, Data, Operations and Partnership Team
- Maintain Gamification program and upscale referral program to enhance customer engagement and retention
- Focus on opportunities to maximize data collection and personalization to create a relevant, value-added and engaging customer experience
- Assess and plan data points to integrate with CRM platform
- Support analysis and enhancement of CRM campaigns
- Devise ways to improve usage of the CRM platform by automation, optimisation on daily basis
- Execute A/B tests and own analysis of results to ensure maximum impact and effectiveness
- Pulling reports from the CRM platform into data visualisation tools
- Ensure consistent communication materials across digital, CRM and operation team

**Requirements**:

- BA/BS degree in Business Administration, Mathematics, Statistics, Information System, Computer Science, Business Analytics, Data Science or relevant field
- Minimum of 2 years experience in user growth, data marketing, product growth or CRM
- Expertise in delivering measurable and sustained communications in emerging market
- Expertise and proven experience in CRM software (e.g. Braze, Hubspot, Salesforce, Marketo)
- Ability to integrate CRM platform with internal data visualization platforms and customer data platforms (CDPs)
- Strong knowledge in ecommerce, crypto industry, NFT (non fundible token) or gamification, is a plus
- Excellent skills in MS Office suite of programmes
- Excellent command of English, both written and verbally. Proficiency in Mandarin is a plus
- Excellent in project management, communication skill and interdepartmental coordination
- Proficiency in SQL or Python and other programming languages
- Experience in copywriting and/or design a plus
- Experience in developing user requirements, information flow and testing plan is a plus
- A Strong analytical and logical mindset, including problem-solving and presentation skills
- A strong eye for detail and precision
- A strong sense of ownership, responsibility and, commitment Self-directed learning and self-motivated attitude
- Quick-thinking to respond to ever-changing and volatile market conditions

**Benefits**

What you can expect from us?

We offer an attractive compensation package working in a cutting-edge field of Fintech.
- Huge responsibilities from Day 1. Be the owner of your own learning curve.
- The possibilities are limitless and depend on you.
- You get to work in a very dynamic environment and be part of an international team.
- You will get to have involvement in developing a brand new product from scratch alongside with a talented team


  • Nft Specialist

    2 weeks ago


    Singapore JH Partners Asia Company Limited Full time

    Posted by: Naveen Chan Recruiter View profile & contact Job Highlight - Challenging and international working environment - Great career development opportunities in a growing company - Competitive salary - Flexible working hours and remote work Job Responsibility - Manage NFT social account and deliver high quality contact to promote NFT drops and...


  • Singapore Sleek Full time $120,000 - $180,000 per year

    Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.We operate 3 business...

  • CRM Specialist

    2 weeks ago


    Singapore HONG FOOD ENTERPRISE PTE. LTD. Full time

    ZOHO CRM Specialist (Remote)Key Responsibilities: ZOHO CRM Implementation & Management Administer and customize ZOHO CRM to fit business needs Plan, manage, and execute digital marketing campaigns Create and manage automation workflows, blueprints, and reports Collaborate with cross-functional teams to align CRM with company goals Develop dashboards and...


  • Singapore Crypto.com Full time

    Senior /CRM Specialist (9 month contract)Crypto Jobs Job Description Senior / CRM Specialist (9-month contract)Company: Crypto.com Job Type: Contract About Crypto.com Crypto.com is a leading crypto platform offering trading, payments, and financial services. They are growing their e-commerce platform, focusing on driving user retention and engagement through...

  • CRM Specialist

    6 days ago


    Singapore THREE FINS PTE. LTD. Full time

    **Overview** As part of the Marketing Acquisition team, this person will lead the CRM and retention strategy and execution for BitMEX business. In your supervisory position you are responsible for developing and implementing onboarding and retention user journeys, managing resources, and interact with other central teams. You are a very organized,...


  • Singapore Crypto.com Full time

    **Responsibilities**: - Collaborate with cross-functional teams (Product, Marketing, Creative, Tech) for effective GTM strategies - Assist CRM Manager in planning and executing CRM & campaign programs - Leverage customer data to drive upsell and expand user usage - Manage end-to-end segmentation, automation, optimisation, evaluation, and reporting of the...


  • Singapore Trip.com Group Full time

    **About Us** We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. **Introduction** **In this...


  • Singapore CIMB Singapore Full time

    Commercial Banking Sales Support Specialist SG – CIMB Singapore Join to apply for the Commercial Banking Sales Support Specialist SG role at CIMB Singapore. Key Responsibilities Calling and tracking of save as draft / purge


  • Singapore River Ambition Group Singapore Pte. Ltd. (SG) Full time $80,000 - $120,000 per year

    We are partnering with a leading organization that is looking for a CRM Support Team Lead to oversee their Microsoft Dynamics CRM platform and support a growing user base. This role is ideal for someone who enjoys both leadership and hands-on problem-solving - managing a small team, resolving system issues, and driving continuous improvements in CRM...

  • Digital Marketing

    1 week ago


    Singapore Sony Electronics Full time

    We look for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let's talk. We are looking for a customer-centric specialist. You will be...