
Senior /CRM Specialist (9 month contract)
11 hours ago
Senior /CRM Specialist (9 month contract)
Crypto Jobs
Job Description
Senior / CRM Specialist (9-month contract)
Company:
Crypto.com
Job Type:
Contract
About Crypto.com
Crypto.com is a leading crypto platform offering trading, payments, and financial services. They are growing their e-commerce platform, focusing on driving user retention and engagement through targeted communication channels.
Role Overview
Key Responsibilities
Collaborate with Product, Marketing, Creative, and Tech teams on go-to-market (GTM) strategies
Support CRM Manager in planning, executing, and optimizing CRM campaigns
Manage user segmentation, automation, lifecycle management, and reporting
Drive metrics like DAU/MAU, retention, loyalty, and purchases
Use A/B testing to analyze and improve CRM initiatives
Requirements
3+ years experience in growth, marketing, CRM, or business analysis roles
Proficient with CRM tools such as Braze, Hubspot, Salesforce
Strong knowledge of digital assets, crypto trading, and derivatives
Interest or knowledge of financial news preferred
Skilled in campaign delivery, automation, and rigorous A/B testing
Excellent English communication skills; Mandarin is a bonus
Strong project management, organizational skills, and ownership mindset
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