Guest Services Agent

1 week ago

Central Singapore IHG Full time

**About us**
At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title. At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one. Join our team as our Guest Services Executive / Officer in Holiday Inn Singapore Little India. You’ll have ambition, talent and obviously, some key skills. Reporting to the Front Office Manager, we’re looking for someone who:
**Your day to day**:

- Manages Check in and out for all hotel guest - Manages all transaction (Cash, Cheque and Electronic payment) - Manages scheduling for front office, inventory management and assist with daily briefings - Participate in enrolling hotel guest into IHG rewards programme and assist with all enquiries - Handle and anticipate all hotel guests enquiries - Responsible for the creation of profile into the system for all hotel guest - Responsible for all other add hoc duties
**What we need from you**
Diploma in Hospitality in discipline with minimum of 2 years’ experience in Front Office Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Good Communications skills and being a good team player
**What we offer**
Job Reference: EMEAA34206

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