Resource Coordinator

2 weeks ago


Downtown Core, Singapore MARLINK TELEMAR PTE. LTD. Full time

**Mission**

Within the Marlink Group’s Field Service Order Office, the Resource Coordinator assigns Marlink Field Engineers and Field Service Partners in the area and coordinates with global field operations within the Marlink Group.

The position reports into the Manager Field Service Order Office and ultimately into the Director Field Service & Partner Management.

**Main Responsibilities/Tasks**:

- Allocate Field Engineers or Field Service Partners to installations, migration, fault correction, preventive maintenance, and other tasks.
- Assure Quality of information and order from Project and MNOC before initiating a task.
- Ensure productivity of the workforce is maximized and continually reviewed to achieve optimum performance.
- Organize and prioritize workload to support field operation.
- Maintain a purposeful relationship with the Project and Support Team.
- Ensure defined field reports are made available in TT System after a task is completed according to the defined timeframe.
- Respond to queries from the Project and Support Team, take appropriate actions/decisions.
- Maintain effective communication with the FS Managers to ensure resources are matched to the work programmed.
- Be prepared and willing to respond as required in a critical situation. Take part in 24/7 operations including home duty.
- Track progress, control and have the status of all field tasks running.
- Maintain departmental procedures.
- Produce a weekly status report to the FS Management.

**Qualifications & Professional skill**:

- Managerial, Administrative or Technical; project, support, coordination, and planning.
- Human Resource coordination and planning.
- Service and support coordination and planning.
- Maritime and Business environment.
- Fluent in English and preferable other international Languages.
- Organizational and coordination skills.
- Systems: Ticket System / Task Database / Resource Plan /Microsoft Office.
- Proficiency with MS Office products.

**Attitude & Interpersonal skills**:

- Work under pressure.
- Serving in multi-cultural /international environment.
- Appropriate decision making as and when required.
- Resilient and able to work in tight timescales and business critical constraints.
- Demonstrate strong commitment to quality and adherence to practices, procedures, and scheduling deadlines.
- Able to comply with the company security and safety procedures and regulations.
- Positive and result oriented.
- Structured and systematic working methods.
- Focus on quality and efficiency.
- Detail oriented.
- Self-motivated and creative.
- Cooperative attitude: team player with ability to develop and enhance strong relationships.
- Ability to adapt to changes in an environment of continuous improvements

**Job Types**: Full-time, Permanent

**Salary**: $3,500.00 - $4,500.00 per month

Schedule:

- Monday to Friday

Work Location: In person



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