Manager, Ren Ci Learning Academy

4 days ago

Novena, Singapore Ren Ci Hospital Full time

Location: Novena
- Job Category: Administration
- Posting Date: 17 Oct 2025

**Responsibilities**:
You would have to ensure the smooth running and operations of RCLA.
- Conceptualise and drive marketing and outreach efforts.
- Use knowledge of the market and competitors to identify and develop the learning academy’s unique selling proposition and differentiators.
- Build a network to ensure resource pipeline for a vibrant learning academy.
- Ensure clients have good learning experience that translates to returns.

**ROLES AND RESPONSIBILITIES**
- Manage and implement branding, positioning, marketing and sales strategy.
- Develop marketing collateral including copywriting and design.
- Forecast sales targets and ensure that they are met.
- Ensure financial viability of the Academy and work with course providers for the costing of programmes.
- Conduct research and monitor relevant trends regarding needs to support the faculty heads.
- Work with the faculty heads to develop course offerings that meet potential clients’ needs, concerns and objectives.
- Form network and partnerships with relevant stakeholders to ensure funding.
- Source for potential clients by growing, maintaining and leveraging network and support the faculty heads in reaching out to potential institutions, public, volunteers for training.
- Develop and maintain a client relationship system to facilitate client returns towards maximising their experience and growth potential.
- Develop feedback mechanisms towards strengthening the course offerings for clients.
- Present to management on business trends and performance of the learning academy.
- Ensure timely invoicing and closure of billing cycles for every courses.
- Ensure important course documents and records are properly maintained.
- Must be able to work on weekends, where applicable.
- Any other duties as assigned by the Executive Director.

**Job Requirements**:

- Recognised degree, preferably in Business/Marketing and/or Healthcare-related disciplines.
- At least 5 years of relevant experience.
- Experience in Project Management is an advantage.
- Must be proficient in Microsoft Word, Excel and Powerpoint.
- Proficiency in the Microsoft 365 suite in general (eg Power Automate, Power BI) is preferred.
- Proficiency in using Canva or similar graphic design tools is an advantage.
- Adept at working with various Learning Management Systems.
- Knowledge of Articulate software and other e-authoring tools for e-learning content conversion is preferred.
- Must be sales-oriented and excellent in understanding needs to propose suggestions.
- Must be organised and analytical with experience/exposure to data analytics for measuring and tracking marketing campaigns as well as client needs.
- Dynamic, self-driven and independent, resourceful, energetic and is able to work well in a team.
- Strong knowledge and experience in sales and marketing, especially in digital and content marketing. Experience in healthcare training is preferred.

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