Technical Engineer

Technical Engineer - Asia

Be part of an innovative forward-thinking company

Who We Are?

Originally, the manufacturer of one of the world's first electronic key management systems in 1994 - Traka, an Assa Abloy company, is the global leader in intelligent management solutions for keys and equipment. Our solutions help all types of organizations better control their important assets, improving productivity and accountability, and reducing risk in critical processes. We operate in a wide variety of channel markets such as Data Centres, Government, Ministry of Defence, Police, Prisons & correctional facilities, Airports, Hospitality, Energy & Utilities, Banking, Healthcare, Distribution & logistics Centres, Education and others. Traka became part of ASSA ABLOY in April 2012, who are a more than eight billion Euro organisation and the global leader in access solutions. Every day we help people feel safe, secure, and experience a more open world. ASSA ABLOY products can be seen and used everywhere you go in your daily life from brands such as Yale, HID and others. We continuously invest in the development of our technology to provide leading, innovative, secure, and effective real-world solutions to the challenges that organizations face in managing keys and equipment, which have such a high impact on the way their organization is run. Our solutions are tailored to customer needs and requirements, providing the most value and impact on their business. Traka is a global organization with local support, working to defined processes so that we are local when you need us and global when it counts. Traka is now part of ASSA ABLOY Global Solutions, dedicated to reimagining how people move through their world. Our expertise in customer journey mapping, innovation, and service design leads to the invention of new security solutions that create value for our clients and exceptional experiences for end users. We are always looking for diverse, talented, energetic people with integrity and the desire to succeed. We are an equal opportunity employer offering competitive salaries and benefits in a team environment where you can freely speak across teams and departments to seek help and guidance. Working for Traka means that you will be part of an agile environment, with innovative solutions to improve our customers' lives.

Traka Asia 2024

Your opportunity As a Technical Engineer, you will be required to provide pre-sales and post sales technical and solution support to Traka end customers -local and global, authorized resellers, and internal regional sales teams in Asia. This task includes providing technical specification recommendation, producing system design of an integrated asset management solutions, professional pre and post services, project management off and onsite, online seminar sessions, technical consultations, presentations and solution training, technical certification and the development and management of technical certification training program and materials. You will also be required to assist in all sales activities to develop, grow, and deliver the organization’s business goals by establishing relationships with potential clients, and arranging appointments to understand the client's individual needs and then tailor Traka solution offering to their requirement. The role will perform responsibilities in accordance with all company standards, policies, and procedures. You will report to the Director Asia, and you possess the ability to have good people skills and confidence to communicate, present, assert and speak to all stakeholders.

It will be your mission to:

- Collaborate with Director - Asia, Project Sales Manager - Asia and our partner base to grow end user accounts through identification of real solution problems and put together an integrated solution that delivers desired performance and set goals by customers.
- Provide pre-Technical Engineering and in-depth on-site post-sales troubleshooting and solutions support to the region.
- Have a strong Project management and maintenance initiatives
- Actively developing solution design recommendations by studying infrastructure plans, technical specifications/requirements, and related customer documents as needed, as well as other professional and technical personnel.

Be responsible for coordination of on-site proof of concept and trial installations Interface with Traka Product Management / Engineering to conceptualize solutions and construct quality business cases to drive the product development roadmap.
- Be responsible for hardware and software preparation for trade show solution planning, setup and successful showcase as required
- Develop further professional technical knowledge by actively engaging with market sector experts, consultants, and key influencers network.
- Work cohesively with Traka Tech HQ, regional and sales support.

- Present at training seminars and technical presentations on-site and through webinars to potential custom