Operations Executive
6 days ago
Ensign is hiring
- Handle administrative tasks such as preparation of meeting minutes, request management, resource clearance, etc
- Manage and ensure the respective support and maintenance agreement with third party for the operation are valid
- Handle the Assets and license tracking of the operation environment
- Prepare monthly administrative reports or ad hoc reports
- Facilitate the Staff Onboarding & Offboarding process
- To manage the day-to-day operations relating to billing
- Collaborate with the Billing Executive with Monthly Billing Reports, addressing billing related queries
- Handle the Customer Satisfaction Survey and prepare the survey results with the Billing Executive
- Support the annual Billing audit with the Billing Executive and Finance colleagues and external auditors
- Perform any other duties as and when assigned by Manager
**Requirements**:
- Diploma in Information Technology / Information Systems / Computer Science, Business IT or other relevant disciplines
- At least Four (4) years of IT Administrative experience with proven ability to work with internal and external parties
- Excellent interpersonal skills both in written and presentation.
- Proficient in Microsoft Word and Microsoft Excel
- Customer focus, meticulous and process oriented
- Demonstrate the drive to excel and achieve goals
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