Customer Service Executive

Job DescriptionThis is a full-time role for a Customer Service Executive. The incumbent will be responsible for day-to-day tasks such as processing orders, documentation, providing customer service to clients, and ensuring smooth operations for on-road trucking, as well as import and export activities.Job ScopeCustomer Relations & CommunicationAcquire a...

Industry/ Organization Type: Freight Forwarding / Transportation - Position Title**:Customer Service Executive (Freight Forwarding)**: - Working Location: Jurong East - Working Hours: 5.25 days (Monday to Friday 9 AM - 6 PM, Alternate Saturdays half day) - Salary Package**:Basic Salary up to $3,000 + AWS + Bonus**: - Duration: Permanent **Key...

Industry/ Organization Type: Freight Forwarding / Transportation - Position Title**:Customer Service Executive (Freight Forwarding)**: - Working Location: Jurong East - Working Hours: 5.25 days (Monday to Friday (9 AM - 6 PM, Alternate Saturdays half day) - Salary Package**:Basic Salary up to $3,000 + AWS + Bonus**: - Duration: Permanent **Key...

Maintain operation of system dashboard/portal and ensure customers get high quality service and satisfaction.System monitoring and administrations works.Respond swiftly to calls when activated and investigate disturbances.Respond immediately to all enquiries concerning season applications, refund matters, and/or change of particulars and resolve all...

Job Responsibilities: - Manage a small team of Customer Service Staff. - Manage customer delivery performance. - Manage customer enquiries. - Provide support to Customer Service Staff on escalated cases. - Ensure monitoring and other reports to be sent promptly. - Ensure billing and customer delivery orders to be sent promptly. - Monitoring parcels delivery...

Company DescriptionCogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO...

Company description: About UsHeadquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and...

Job HighlightsPositive job environmentCareer progressionJob RequirementsRoles & ResponsibilitiesManage customer accounts relating to warehousing and logistics requests.Responding to customers' emails and requests for inventory and delivery requests.Maintaining accuracy of customers' inventory via WMS.Processing customers' order requests and co-ordinating...

About the company:Freight forwarding via air and sea, warehousing and distribution, as well as eCommerce fulfillment.Job Summary We are seeking a Customer Service Executive to handle freight bookings, shipment coordination, documentation, and customer support, ensuring smooth and timely logistics operations.What you'll do :Act as the main point of contact...

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