Service Desk Analyst

**IT Service Desk Analyst - European Private Bank - APAC Opportunity - Dynamic Team Our client is a global private bank with a strong presence in the Asian markets. They are currently looking for an IT Service Desk Analyst to join their dynamic Team. Your main responsibilities are to log all relevant incident request and provide lines of investigations and...

**Service Desk Analyst** **Job Purpose** Drive to closure for incidents & Service Requests tickets raised. Route issues to SMEs, vendors and act as point of contact to internal support teams and clients. **Responsibilities**: - Diagnose and resolve technical hardware and software issues via call or remote tools. - Opens, tracks, and closes trouble...

**Service Desk Analyst** **Job Purpose** Drive to closure for incidents & Service Requests tickets raised. Route issues to SMEs, vendors and act as point of contact to internal support teams and clients. **Responsibilities**: - Diagnose and resolve technical hardware and software issues via call or remote tools. - Opens, tracks, and closes trouble...

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**JOB TITLE**: Service Desk Analyst **LOCATION**: Singapore **REPORTS TO**: Sr. Service Desk Manager (Atlanta) **WORK HOURS FOR POSITION**: This is a remote role with one in-office day per month to aide collaboration. **GENERAL SUMMARY**: **ESSENTIAL JOB FUNCTIONS**: - Provide solutions to customer problems of complex nature to ensure customer...

A leading technology services firm in Singapore is seeking an Analyst EUC & Service Desk to provide incident resolution and technical support. The role involves managing service requests, troubleshooting issues for educational institutions, and requiring at least 3 years of desktop support experience. Strong communication and customer service skills are...

**Perm, Hybrid Work Arrangement**: - **At least 2-3 years of IT Helpdesk/Service Desk experience and at least 6 months experience within a professional services environment (legal, accounting, consulting, or similar).**: - **Familiarity with Microsoft Office 365 products is essential.** **We are looking for an IT Service Desk Analyst to join a global...

**Service Desk Analyst** - Monitor enterprise IT networks, server systems and commercial clouds. - Single point of contact with customers/users, resolver groups, third party service providers and other departments - Take ownership of incidents/service requests reported by users, track the incidents/service requests and ensure closure within agreed...

We are looking for an experienced Service Desk Lead to oversee IT service desk operations and ensure timely, high-quality support for end-users across the organization. This role requires strong leadership, excellent communication skills, and hands-on technical expertise to drive service excellence and continuous improvement. Responsibilities Lead the...

**About the hiring company** The hiring firm is a a reputable firm in the professional services industry with strong presence in Asia. They are actively hiring for a Senior IT Service Desk Manager to manage the team of Service Desk Analysts who are responsible to provide global technical support. In this role, you will actively train and manage the team...