Manager, Communication and Development

**Manager, Communications and Development**

**Job Summary**:
In Morning Star Community Services, we seek to create an environment of warmth and safety for the individuals we work closely with, with a focus on strengthening the relationship between child and parent. We seek individuals in a management role who is aligned with our vision of Strengthening Family Relationships in Singapore.

The communications and development manager is responsible for managing the marketing communications (marcom) goals and meet fund raising targets for the organisation within the given timeframe.

He/She drives the marcom initiatives of the organisation ensuring that the organisation’s brand and communications position as Charity of choice for family relations is secured.

He/She also develops fund raising leads, conducts donor engagements, manages donations channels and monitors donation acquisition programmes. He/she is a resourceful and innovative individual who is able to demonstrate initiative in identifying new opportunities and converting them into actual donations.

He/she also monitors the team's performance against marcoms and fund targets, prepares reports for management reviews. As a manager, he/she provides guidance to staff in the areas of marcoms, charity protocol and fundraising regulations.

Term of contract: 1 year renewable contract.

**Key responsibility areas**

**Marketing Communications**

Drive marketing communication strategies:

- Formulate, implement and manage marketing communication and media strategies to enhance the Organisation’s profile and image
- Oversee the development of the organisation’s fundraising materials and collaterals
- Conceptualize and drive effective fundraising strategies
- Engage with both internal and external stakeholders to ensure alignment of fundraising and sponsorship initiatives
- Manage and update communications via corporate website and appropriate social media/digital platforms
- Promote and maintain message consistency and coherence at the Organisation’s level

**Fund Raising**

Manage overall activities related to Fund Raising:

- Strategize and execute fund raising initiatives and activities in order to meet the resource requirements of the organisation via innovative methods and tools available
- Identify and cultivate potential current and new prospective partnerships, developing a robust and attractive case for support in the form of major gift donation, or partnerships that will advance the organisation’s mission and to meet overall fundraising targets
- Grow small donors pool as well as securing in-kind donations; develop, motivate and enhance relationships with sponsors, donors and volunteers
- Ensure that fundraising activities and events comply with internal policies and prevailing regulatory requirements including but not limited to fundraising permits and audit requirements
- Ensure donor records and information are up to date

**Staff Management**

Manage the performance and coach junior staff supporting Marcom and fundraising works of the department

**Requirements**:
**Experience**:
At least 5 years in marcom and fund-raising, or in roles with proven track record in revenue generation as a team lead

**Qualifications**:
Minimally Diploma holder. We also welcome mid-career switchers.

**Other Requirements**:

- Able to work collaboratively with other managers in the organisation and to lead a team
- Possess interpersonal skills allowing efficient communication with others to achieve mutual consensus and outcomes.
- Able to detect and decipher emotions of others to manage interpersonal relationships in work situations.
- Able to identify problems and solve using given guidelines
- Possess service-oriented mindset to commit to meet the needs of internal and external clients
- Able to choose a course of action from various alternatives using a reasoned process to achieve intended goals.