Claims Specialist

13 hours ago


Singapore Direct Asia Management Services Pte Ltd Full time

The Claims Executive is the personal claims specialist for the customers and represents our DirectAsia brand. He/She is the expert in handling motor claims. He/she needs to be decisive, move quickly and able to innovate. In the course of claims work, he/she will work closely within the team and with the Underwriting, Customer Care, Marketing, etc and external service providers to bring forth excellent customer experience and accurate claims settlement.

**Main Responsibilities**:

- Advise policyholders and claimants on policy and claims related matters.
- Able to negotiate and settle claims with Third Party claimants, insurers, lawyers and workshops accurately and timely.
- Ensure each claim is assessed correctly in accordance to policy coverage and within the Authority Limit given, with adequate reserve set.
- Ensure all correspondences and enquires, including complaints, are well managed and responded to in a timely manner with excellent claims service.
- Liaise effectively with service providers and provide the required support to them, with the objective of delivering quality claims service experience.
- Review claim files.
- Perform other duties as assigned.

**Key relationships (includes but not limited to)**:

- Claims Team (Claims Manager, Senior Claims Specialist, Claims Specialist, In-house Surveyors, Admin)
- Underwriters
- Customer Care Team
- Authorised workshops, Third party workshops, External service providers, Law firms.

**Main Competencies**
- Good analytical mind and decision making even when under pressure.
- Independent and fast learner, able to grasp
- processes and system quickly
- Team player with excellent interpersonal skills and customer oriented
- Positive, teachable and have a can-do attitude
- High integrity
- Lives and breathes our Values
- High change agility (Good to have)

**Skills and Knowledge**
- Good knowledge of local legislations
- Strong verbal and written communicator

**Experience**
At least min 3yrs year of relevant working experience in the insurance industry, preferably experienced in handling motor claims.

**Qualifications**
A recognised Diploma or Degree in any discipline, with Insurance qualifications in General Insurance or min 5yrs.

If this job interests you, we would love to hear from you

**Join us at Direct Asia; where happier matters


  • Claims Specialists

    1 week ago


    Singapore THE SPECIALIST OPINION PRIVATE LIMITED Full time

    **_The Specialist Opinion _**_is digitally focused medical consultancy company whose organic growth begun humbly when the navigation of the healthcare system posed a challenge to potential patients of Medical Specialists. They faced an even greater challenge understanding the complex process of what can be claimed and how to do so. - ** Roles: - Monitoring...

  • Claim Specialists

    13 hours ago


    Singapore THE SPECIALIST OPINION PRIVATE LIMITED Full time

    **We are an exciting young organization that aims to provide trusted, transparent, and holistic financial planning advice to communities and generations. We also strive to provide clients with timely claim advice and connect them with relevant doctors to seek treatment in the shortest time available. Roles: - Breed productive relationships to create a pool...


  • Singapore Allianz Insurance Singapore Full time

    Claims Specialist / Senior Claims Specialist (Non-Motor)Join to apply for the Claims Specialist / Senior Claims Specialist (Non-Motor)role at Allianz Insurance Singapore About Allianz Insurance Singapore Entity: Allianz Insurance Singapore Within a span of just four years, Allianz Insurance Singapore (AIS) has emerged as the fastest-growing General Insurance...

  • Claims Specialist

    13 hours ago


    Singapore Airbnb Full time

    Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company. We are looking for talented,...

  • Claims Specialist

    2 weeks ago


    Singapore Allianz Insurance Full time $60,000 - $120,000 per year

    Employing Entity: Allianz Insurance SingaporeWithin a span of just five years, Allianz Insurance Singapore (AIS) has emerged as the fastest-growing General Insurance company, achieving an unprecedented level of success. Since its inception in Singapore, AIS has consistently doubled its revenue year on year, a testament to its unwavering dedication to...


  • Singapore AZGROUPPROD Full time $90,000 - $120,000 per year

    Entity: Allianz Insurance SingaporeYour role involves collaborating with Product, Underwriting and other internal stakeholders to ensure alignment of coverage, policy intent and wordings. Additionally, you will need to achieve the annual claims savings set by the HoD annually for the team on pending claims volume and nature of claims. The ideal candidate...


  • Singapore Quess Selection & Services Full time

    2 days ago Be among the first 25 applicants Direct message the job poster from Quess Selection & Services Director - Head of Permanent Recruitment We are looking for an experienced Senior Claims Specialist (WICA)to join our client's growing team. This is a pivotal role responsible for overseeing, assessing, and managing Work Injury Compensation (WICA) claims...

  • Claims Specialist

    5 days ago


    Singapore AZGROUPPROD Full time $60,000 - $120,000 per year

    Employing Entity: Allianz Insurance SingaporeWithin a span of just five years, Allianz Insurance Singapore (AIS) has emerged as the fastest-growing General Insurance company, achieving an unprecedented level of success. Since its inception in Singapore, AIS has consistently doubled its revenue year on year, a testament to its unwavering dedication to...


  • Singapore Aon Corporation Full time

    Posting Description: **Senior Claims Specialist, Financial Lines** We're looking for a Senior Claims Specialist to join our growing Financial Services & Professions Group (FSPG) team in Singapore. **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an...

  • Claims Specialist

    2 weeks ago


    Singapore ALLIANZ INSURANCE SINGAPORE PTE. LTD. Full time

    The commercial claim specialist plays a pivotal role in managing and assessing workman injury claims. This position requires a seasoned professional with extensive expertise in the general insurance domain, particularly in the field of claim assessment. **Key Responsibilities** - **Claims assessment**: Utilize deep knowledge and experience in the general...