Technical Leader, Apac

J**ob context**

**The Technical Leader APAC leads the technical operations in the region, focusing on product launches, efficiency improvements, quality management, and team development.**

**Manager**

General Manager, APAC

**Department**

Technical

**Provides leadership to**

2 FTE

**Position Summary**

Leading the APAC region’s technical department including advising customers and sales on packaging solutions; managing the Singapore experience lab, sourcing and validating new materials. Coaching and training of the Technical FTEs as well as putting together comprehensive training programs for APAC colleagues to maintain and enhance technical expertise.

**Result criteria**
- Successful development and retention of a high-performing team
- Efficient and reliable technical operations
- Innovation in product development and process improvement
- Safety and compliance with industry standards
- Effective cross-department collaboration and communication

**Responsibilities**

**Technical and operational efficiency**
- Managing validation projects to ensure the smooth ramp-up of new business opportunities
- Ensuring new products meets customer manufacturing and quality needs while aligning with process capabilities
- Supporting CAPA (Corrective and Preventive Actions) resolution for customer, supplier, and internal issues
- Administering the product specification system, working closely with Sales and Engineering to create new specs or request revisions/deviations to optimize performance
- Supervising internal validations and Design of Experiments to identify key process variables for manufacturing
- Maintaining the overall Quality system to ensure compliance with customer requirements and specifications
- Implementing systems to ensure consistent, reliable product manufacturing
- Maintaining a database or intranet**that provides decision-makers with access to knowledge, information, and data

**Innovation and product development**
- Developing and overseeing activities impacting product development, customer expectations, and technical documentation.
- Collaborates with sales, marketing, and manufacturing to develop new materials, products, and processes for the Medical Packaging Market
- Implementing cost reduction, waste reduction, increased throughput, and general process improvements
- Directing engineers and technicians in developing and modifying adhesive formulations, product and process validations, and material selections

**Team leadership and development**
- Recruiting, training, mentors, and evaluating the performance of team members to foster a high-performing team
- Encouraging job performance improvement by assigning challenging projects and supporting diverse experiences
- Developing and implementing a departmental succession plan to support career growth and promote internal talent
- Cultivates a culture of creative technical innovation by fostering new ideas and initiatives
- Directs day-to-day activities of the team and ensures alignment with organizational goals

**Technical and operational efficiency**
- Managing validation projects to ensure the smooth ramp-up of new business opportunities
- Ensuring new products meets customer manufacturing and quality needs while aligning with process capabilities
- Supporting CAPA (Corrective and Preventive Actions) resolution for customer, supplier, and internal issues
- Administering the product specification system, working closely with Sales and Engineering to create new specs or request revisions/deviations to optimize performance
- Supervising internal validations and Design of Experiments to identify key process variables for manufacturing
- Maintaining the overall Quality system to ensure compliance with customer requirements and specifications
- Implementing systems to ensure consistent, reliable product manufacturing
- Maintaining a database or intranet**that provides decision-makers with access to knowledge, information, and data

**Innovation and product development**
- Developing and overseeing activities impacting product development, customer expectations, and technical documentation.
- Collaborating with sales, marketing, and manufacturing to develop new materials, products, and processes for the Medical Packaging Market
- Implementing cost reduction, waste reduction, increased throughput, and general process improvements
- Directing engineers and technicians in developing and modifying adhesive formulations, product and process validations, and material selections

**Collaboration & communication**
- Driving standardization efforts and sharing knowledge across departments, particularly in pouching, lidding, printing, and other manufacturing processes
- Acting as a liaison between Sales, Marketing, Engineering, Manufacturing, Quality and customers to manage quality expectations and performance at customer facilities
- Communicating new formulations effectively and ensures validation processes are fully implemented

**Values driven p