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Customer Service Manager

2 weeks ago

Singapore AGS INTEGRATION PTE. LTD. Full time

**Responsibilities**:

- Attending to customer queries and concerns in a timely manner and professionalism
- Data entry and card programming
- Process new registration and manage existing records
- Handle calls and register to system accordingly
- Prepare monthly service report and other reports
- Check daily report for enhancement
- Assist user to sign up and basic troubleshooting
- Record and keep track customer feedback and daily reporting.
- Manpower scheduling and check daily attendance
- Coordinate social and recreational activities to promote the team work of the company
- Other duties as assigned from time to time