customer service manager

3 days ago

Singapore HA HA BIN SERVICE PTE. LTD. Full time $60,000 - $80,000 per year

Roles & Responsibilities

  • Supporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement)
  • Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests
  • Follow on orders and ensure sufficient inventory for customers Inventory management (and disposal of inventory , if required)
  • Participation of survey requested by the Department of Statistics
  • Provide weekly Sales and inventory reports
  • Arrangement for blending and drumming activities
  • Update landed costs for all the deliveries/shipments

Requirements

  • Chemicals background is preferred
  • Excellent communication and interpersonal skills with experience dealing with both internal and external customers
  • Ability to work collaboratively within a team environment
  • Effective complaint management skills
  • Knowledge of Incoterms
  • Knowledge of SAP, PDF edit, MS Excel, Word, Pivot /Vlookup
  • Positive attitude with good time management

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