Customer Service Manager

4 hours ago

Singapore Alfa Laval Service center Singapore Full time $57,600 - $63,600 per year

We are looking for a proactive Account Manager to maintain and deepen our client relationships in the Singapore market. You will serve as a key link between the company and our clients, ensuring customer satisfaction and driving sustained business growth.

Main Responsibilities:

  • Maintain and strengthen relationships with existing clients in the Singapore region.
  • Understand client needs, coordinate internal resources, and provide solutions to ensure customer satisfaction.
  • Proactively identify new client needs and recognize new sales opportunities to achieve business growth targets.
  • Handle customer inquiries, negotiate contracts, and follow up on payment matters.
  • Regularly collect and report market and customer feedback.

Requirements:

  • Diploma or above in Marketing, Business, or a related field is preferred.
  • At least 2 years of experience in account management or sales; experience in the Singapore market is an advantage.
  • Strong communication skills in Chinese (both spoken and written); ability to communicate in English or Cantonese for work is a plus.
  • Excellent customer service awareness and problem-solving skills.
  • Able to work independently and adapt to a fast-paced environment.

We Offer:

  • Competitive salary and performance-based bonuses.
  • Comprehensive medical and insurance benefits.
  • Good career development opportunities and training support.

职位类型:全职

薪资: $4,800.00至$5,300.00(每月 )

工作地点:现场办公

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