Customer Service Officer
2 weeks ago
**_Roles and Responsibilities_**
- Attend to on-site visitors at airport and explaining program during their stay in Singapore
- Deliver professional support in every interaction with drivers and guest
- Handle enquiries and feedback from guest in a timely and proficient manner
- Provide administrative support in office when necessary
- Arrange and coordinate with both internal and external stakeholders.
- Perform other ad hoc assignment and project as and when necessary
**_Requirements_**
- Service-oriented and passionate to work in the aviation industry
- Good communication and inter-personal skills to interact with people from diverse backgrounds
- A strong sense of initiative with the willingness to go-the-extra-mile for both internal and external stakeholders
- A calm temperament and conflict resolution skills
- Ability to work independently and be an excellent team player who keeps the team abreast of latest update
- Ability to cope in fast pace environment
- Pleasant personality and a good team player
**Salary**: $2,000.00 - $2,500.00 per month
**Benefits**:
- Employee discount
- Health insurance
Schedule:
- Day shift
- Early shift
- Night shift
Supplemental pay types:
- Performance bonus
**Education**:
- GCE 'O' Level or GCE 'N' Level (preferred)
**Experience**:
- Customer service: 2 years (preferred)
Work Location: One location
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