
System Support Manager
1 day ago
3 years exp
**Roles & Responsibilities**
**JOB SUMMARY**:
- To Lead a team of engineers for on-site installation and technical support for Servers and Network equipment for customer Data Center or Cloud environment. Knowledge in GCC will be an added advantage.
- Provide support of in-house network, servers and peripheral devices
- Provide Pre-Sale and Post Sale support include but not limited to the following
- Assist in preparation of tender submission with network / system design according to tender requirement
- Assist in presentation of design solution on network / system related topic
- Implementation and commission of network and servers according to awarded requirement
- Provide post-sales support for system that has commission
- Performs other related duties as required and assigned by the superior
**Technical Knowledge**:
Good Knowledge in the following Technology
- 4 Operating System / Virtualization
Windows 2012R2, Windows 2019 Data Center, Solaris 10 / 11, RedHat Linux, Windows 10, VMware, Hyper-V, Active Directory, DHCP etc.
- 4 Mid-Range Hardware System
Intel Base Blade Servers, Unix Server (e.g., Oracle / Sun Server T4-4) SAN Storage, NAS storage, F5 BIG-IP Load Balancer, FortiGate Firewall / Palo Alto Firewall, Workgroup Network Switches, Tape Backup System
- 4 Entry level Hardware System
Intel Barebones Server, Desktop computer / laptop, entry-level NAS, network switches, WIFI AP and Router, Workgroup Firewall, Mesh Network.
UPS, external storage, tape drive, autoloader.
- 4 Network design / Cloud Technology
3 tier architecture network system, Azure / AWS or Google cloud platform
TCPIP network technology and Subnetting design
- 4 3rd Party Software
Anti-Virus, Backup Software, SFTP, Putty, MS Office etc.
NOVACITYNETS PTE LTD
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