Spare Parts Support Coordinator
21 hours ago
Our client is a major player in the home appliance and electronics industry. The incumbent will be providing spare parts sale in the Customer Service Centre.
【 What you will be doing 】
1. Daily Scope of Job:
- Preparation location for new models and monitor re-order level
- Issuing & update return/ usage spare parts for service technicians
- Sale of spare parts to dealers and agents through sales staffs
- Attending Customer Service Counter sales and customers enquiry on spare parts supply
- Closing of daily cashier collection from customer and outdoor technicians to submit Service Asst. Manager
- Checking, answering overseas customers enquiry on spare parts supply;
- Clearing incoming spare parts by air/sea/courier;
- Packing spare parts for online sales and overseas customers;
- Maintaining accurate inventory records.
- Parts Control System Maintenance in Service Computer System;
2. Weekly/Monthly Scope of Job:
- Assist to Asst. Manager to monitor re-ordering of fastmoving parts.
- Prepare and conclude Bi-annual stock taking
3. Others:
- Maintain cleanliness and tidiness at the Spare Parts warehouse.
- Maintain safety working area in warehouse.
4. Any other duties which may be assigned to you from time to time.
- **
Requirement**:
【 What they are looking for 】
- Minimum GCE O / A Level
- Minimum 2 years of relevant work experience
- Knowledgeable with computer literary (in ERP system), proficient in M.S. Office, Excel/PowerPoint skills
- Mature, pleasant and fluent in English and Mandarin to be able to liaise frequently with mandarin speaking customers.
- Excellent interpersonal & communications skills, with proactive character.
- Able to prioritize workload, capable of working under tight deadlines & work under pressure.
- **
Working Hour**:
8:45 ~ 17:35
- **
Benefit**:
【 What they are offering 】
- AWS
- Variable Bonus (Depending on Company & Individual performance)
- Annual Leave : 14 days
- Medical Leave 14 days
-
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