Technical Pre-sales Engineer

3 days ago

Singapore ATHENA DYNAMICS PTE. LTD. Full time

Development and delivery of technical product (software) demonstrations and presentations
- Determine the technical requirements to meet client goals and act as liaison between the organization’s sales/business development and engineering groups.
- Understand client business requirements, issues and priorities, and develop a solution that advances client business strategy.
- Conducting one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using Binalyze.
- Assist in sales pipeline building activities including attendance at live and/or virtual trade-shows and industry conferences, working with marketing / partners on webinars, events, and other activities specified by sales and sales engineering management
- Respond to requests for information or requests for proposals from customers, supplying the technical details of proposed solutions
- Providing pre and post sales technical support for engagements.
- Working with customers on feedback and strategy to complete projects that optimize client organization and overall technology direction.
- Create and maintain technical documentation for operational readiness
- Assist Sales Teams in creating product-related pre-sales materials by providing customer perspective.
- Provide Proof-of-Concept (POC) environment and advising on design and implementation approaches to assess the feasibility of solutions and demonstrate to our clients how the product can be leveraged
- To create and manage the POC/Trial process to ensure strong customer interaction during POC, and a positive outcome.
- Assist in pricing and proposal development.
- Create and maintain technical documentation for operational readiness
- Solve business needs with technology by evaluating different technology options and vendor products
- Coordinate the transition between pre-sales specifications and implementation engineering once contracts have been awarded
- Solve business needs with technology by evaluating different technology options and vendor products

**Responsibilities**
- To comply with the rules of the General Law, all legal legislations relating to business life as well as the rules set forth in the internal processes. Providing the necessary support for the creation, implementation and continuity of the processes required for Information Security Management System. To fulfil all the duties assigned by the superiors within the scope of the requirements and responsibilities of work workplace on time and in full.
- Experience in a similar, pre-sales or customer facing consulting role within a technology (preferably cyber) based organization
- Experience communicating deeply technical concepts in an impactful way
- Experience working in a remote first company and/or with limited direction and guidance highly regarded

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