Pre-Sales Engineer
3 hours ago
Requirements:
- In charge of all technical activities in the sales process from the opportunity phase until it is ready to be handed over to the post sale phase.
- Providing technical consulting to the sales force for all standard company products and be involved actively ("hands on") in customer support through the Pre-Sale process. During the post-sales phase, the position's primary goal is to be the focal point for all technical issues related to a customer (technical account management) excluding the actual Technical Services management.
- Pre-sales technical interface to the channel/partner while nurturing and managing of technical knowledge transfer to the partners.
- Deliver customer presentations and hands-on product demonstrations, hence product setup knowledge is a requirement.
- Provide product training to customers, prospects and Sales during the pre-sales phase.
- Lead RFP's/RFI technical responses.
- Provide technical assistance to marketing for regional events (e.g. seminars, road shows etc.)
- Supervise and manage interoperability tests for systems being the interface between the customer /carrier and project manager.
- Leading Proof of Concept activities in the region.
- Engineering or university Diploma in Telecommunications, Electrical Engineering or Computer Science or similar education.
- 5 years' professional experience in a VoIP/UC/Telephony/Contact Center and data networking related field.
- Experience with Microsoft Unified Communications technologies - Skype for Business & Teams a must.
- UC + PBX/IP-PBX experience (MSFT and or Cisco).
- Extensive knowledge of fixed line telecommunication systems.
- Basic knowledge of LAN/WAN communication systems Hand-on capabilities.
- Strong SIP protocol experience.
- Knowledge of Contact Center solutions (Genesys, ININ, Avaya or others) - An Advantage.
- Knowledge of PC environment.
- Willingness to travel throughout APAC.
- Remuneration is based on 80/20 split.
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