Pre-Sales Engineer

2 days ago

Singapore JonDavidson Full time $60,000 - $120,000 per year
Our client is a MNC specializing in VoIP/Telephony/Contact Center/ UC solutions in the ITC industry looking for an experienced Sales engineer in all sales activity in the ASEAN.

Requirements:
  • In charge of all technical activities in the sales process from the opportunity phase until it is ready to be handed over to the post sale phase.
  • Providing technical consulting to the sales force for all standard company products and be involved actively ("hands on") in customer support through the Pre-Sale process. During the post-sales phase, the position's primary goal is to be the focal point for all technical issues related to a customer (technical account management) excluding the actual Technical Services management.
  • Pre-sales technical interface to the channel/partner while nurturing and managing of technical knowledge transfer to the partners.
  • Deliver customer presentations and hands-on product demonstrations, hence product setup knowledge is a requirement.
  • Provide product training to customers, prospects and Sales during the pre-sales phase.
  • Lead RFP's/RFI technical responses.
  • Provide technical assistance to marketing for regional events (e.g. seminars, road shows etc.)
  • Supervise and manage interoperability tests for systems being the interface between the customer /carrier and project manager.
  • Leading Proof of Concept activities in the region.
Requirements:
  • Engineering or university Diploma in Telecommunications, Electrical Engineering or Computer Science or similar education.
  • 5 years' professional experience in a VoIP/UC/Telephony/Contact Center and data networking related field.
  • Experience with Microsoft Unified Communications technologies - Skype for Business & Teams a must.
  • UC + PBX/IP-PBX experience (MSFT and or Cisco).
  • Extensive knowledge of fixed line telecommunication systems.
  • Basic knowledge of LAN/WAN communication systems Hand-on capabilities.
  • Strong SIP protocol experience.
  • Knowledge of Contact Center solutions (Genesys, ININ, Avaya or others) - An Advantage.
  • Knowledge of PC environment.
  • Willingness to travel throughout APAC.
  • Remuneration is based on 80/20 split.

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