Premium Menswear Store Manager

5 days ago

Outram, Singapore Edit Suits Co. Full time

**THE OPPORTUNITY**:
As our Singapore Store Manager, you will be an ambassador for the brand and a senior member of the retail team. Reporting directly to senior management in London (UK), you will be in the driving seat in delivering an exceptional customer service, driving and achieving the overall store performance, ensure all staffing needs while following operational and brand guidelines and policies.

**KEY RESPONSIBILITIES**:

- Sales and KPI targets - Supervise and motivate a team of sales staff to achieve sales and KPI targets. Analyse figures and be instrumental in implementing measures to meet and exceed all KPI targets.
- Ambassador role - Leading by example by assuming the role of Store Manager within the organisation, with clients and within the local retail community.
- Customer Service - To ensure feedback received regarding customer service levels consistently meets & exceeds the company expectations and handling of any store customer needs incl. escalations
- People Management - Manage a team to ensure all Sales Executives' performance exceeds the standards as set. Lead with the hiring, training and development of the sales team ensuring they are consistently motivated to achieve their goals.
- Health/Safety - Overseeing all aspects of Health and Safety of staff and customers and the safe keeping of all Edit Suits Co Property
- Personal Development Goals - To work with management in setting personal goals for the sales team to ensure continuous development as part of the appraisal process and on a monthly 1:1 basis.
- Product / VM - Ensure key seasonal product is represented in key areas of the store, this may also include being reactive to current conditions.
- Operational Control - To work with the operations team in order to ensure all pending payments, stock movements in & out are recorded effectively and to ensure all shipments are processed expediently and accurately to ensure a smooth operational process is observed.

**YOUR QUALIFICATIONS**:

- Well-rounded management background in retailing luxury goods / menswear or high-end hospitality
- Demonstrates high level of standard and attention to detail
- Willing to adapt and take on new challenges
- Depth of understanding around KPI’s and impact on store performance
- Always presents a professional image
- Successfully able to handle multiple demands and competing priorities
- Excellent communication skills - both verbal and written
- A real attention to maintaining high standards in store environment and a keen eye for detail
- Singpass holder

**HOW DO WE KEEP YOU SMILING?**

As a significant member of the Edit Suits team you are a part of an intimate and progressive business.

We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

**YOUR JOURNEY WITH US**:
We aim to provide a valuable development process, allowing you to gain exposure to some key decision makers and influencing individuals:
We believe in an open transparent career path with class leading salary bandings and a benefits package. We encourage out of hours team activities and will provide a budget to reward teams emotionally with events of the teams choosing.

**Salary**: SGD4,000-6,000 per month depending on qualifications

We provide an extremely generous clothing allowance and discount policy.

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