Loyalty & Guest Relations Officer
1 day ago
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
-
Guest Relations Officer
2 weeks ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeWe are looking for a **Guest Relations Officer **to join our team! As the **Guest Relations Officer **, we rely on you to: - Enhance guest relations and loyalty scores - Provide support to ensure a smooth and efficient Guest Relations Operation - Handle all guest requests in a timely, professional, and efficient manner - Provide all-rounded guest services...
-
Guest Relations Officer
1 day ago
Singapore THE CURRY CLUB PTE. LTD. Full timeAs a **_Guest Relations Officer _**, we rely on you to: Enhance guest relations and loyalty scores Provide support to ensure a smooth and efficient Guest Relations Operation Handle all guest requests in a timely, professional and efficient manner Provide all-rounded guest services such as checking in and out Contribute towards a memorable dining experience...
-
Guest Relations Officer
7 days ago
Singapore SENTOSA BEACH RESORT PTE LTD Full time $104,000 - $130,878 per yearShangri-La Rasa Sentosa, SingaporeWe are looking for a Guest Relations Officer to join our teamAs the Guest Relations Officer , we rely on you to:Enhance guest relations and loyalty scoresProvide support to ensure a smooth and efficient Guest Relations OperationHandle all guest requests in a timely, professional, and efficient mannerProvide all-rounded guest...
-
Guest Relations Officer
5 days ago
Singapore Shangri-La Group Full timeOverview Join to apply for the Guest Relations Officer role at Shangri-La Group . Shangri-La Rasa Sentosa, Singapore — At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide...
-
Guest Relations Officer
1 day ago
Singapore TIPSY COLLECTIVE PTE. LTD. Full time**Join Our Tipsy Family as a Guest Relations Officer!** Are you passionate about F&B and looking for a thrilling, fulfilling job? Join us at Tipsy Collective! We seek energetic, motivated individuals who thrive in an ever-changing environment. **About Us**: Tipsy Collective is a multi-concept holding group led by passionate individuals presenting unique...
-
Loyalty & Guest Relations Officer
6 days ago
Singapore Marriott International, Inc Full time**Job Number** 24030155 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and...
-
Guest Relations Executive
1 week ago
Singapore LVND HOTELS PTE. LTD. Full time**1. JOB DESCRIPTION** Job Title - Guest Relations Executive Hotel and Accommodation Services Ibis Styles Singapore on MacPherson is a International brand hotel; located at 401 MacPherson Road. This role is idela for someone who is passionate about hospitality. At Ibis Styles on MacPherson, we believe on providing efficient service and meaningful...
-
Guest Relations Manager
1 week ago
Singapore THE SCARLET HOTEL PTE. LTD. Full time**Responsibilities**: - Responsible for the daily operations and guest relations of the Front Office, creating a memorable experience - Ensure high guest satisfaction to build loyalty and return business - Maintain smooth relationship between the Management and guests, resolve issues arising from guest complaints and attend to requests - Assist the Front...
-
Guest Relations Manager
1 day ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeWe are looking for an **Guest Relations Manager**to join our team! As an **Guest Relations Manager**, we rely on you to: - To assist in taking responsibility for all Shangri-La Circle members and VIP guests - Assist the Front Office Manager to supervise and direct the guest relations team - Ensure all guests enjoy the best possible hotel/resort...
-
Office Manager
6 days ago
Singapore AMP Design Co Pte Ltd Full timeCompany AMP Design Co Pte Ltd Designation Office Manager Date Listed 14 May 2025 Job Type Entry Level / Junior Executive, Experienced / Senior Executive - Part/TempIntern/TS Job Period Immediate Start, For At Least 6 Months Profession Admin / Secretarial Industry Architecture Location Name Kallang Avenue, CT Hub, Singapore Address 2 Kallang...