Executive/ Manager

5 days ago

Singapore IRA Inland Revenue Authority of Singapore Full time

[What the role is]

This role is responsible for driving organisational effectiveness through strategic planning, communication and capability building initiatives, contributing to the building of a competent and resilient workforce that is aligned to IRAS’ strategic direction and the external landscape.

[What you will be working on]

**Human Resource (Shared Services)**
- Supervise a team in the implementation of strategic HR initiatives and undertake projects to review various HR processes.
- Determine HR operations’ needs and infrastructure capabilities and establish processes and systems that support HR operations’ needs.
- Evaluate the effectiveness of internal processes with a view to streamline and implement improvements to ensure overall efficacy in the administration of HR functions.
- Support HR teams on the start-to-end administration of various key HR processes, implementing these processes in partnership with business units.
- Review HR policies and processes in own area of work under appropriate supervision.
- Gather information and stakeholder feedback required for HR policy and process reviews.
- Organise and provide logístical support for agency-wide events.

**Strategic Workforce Planning**
- Strategize and execute tactical plans of the strategic workforce plan.
- Evaluate new practices in designing and orchestrating how the work gets done, measured, rewarded etc.

**Strategic HR Systems**
- Operate and administer HR systems, technologies and digital tools for operational effectiveness.
- Identify, evaluate and effectively harness and implement potential technology and digital/AI/data analytics tools to improve HR processes and systems to achieve greater efficiency and synergy across teams
- Consolidate and analyse statistics in support of the agency’s decision making process

**User Experience & Continuous Improvements**
- Support line departments to achieve their objectives in their transformation journey
- Be the voice of the stakeholders and provide regular feedback/ ideas to improve user experience and ensure consistent value propositions across multiple user-groups and contact channels;
- Participate and contribute in key activities and milestones in the implementation of digital/AI/data analytics projects;
- Plan continuous work improvement activities and performance improvement strategies.

[What we are looking for]
- Preferably a Diploma/Degree in Human Resource or a related discipline
- Past experience supporting HR shared services would be an advantage
- Excellent presentation, written and verbal communication skills
- Self-motivated, resourceful, independent and a team player
- Creative and willing to challenge status quo

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