Contract for Service Contact Centre Agent

You will assist the Manager in managing all aspects of the centre’s daily functions, coordinating and planning of daily activities, and utilization of resources to ensure cost efficiency and effective management of the centre. **Responsibilities include** - Oversee the daily operations of the campaign under your charge and ensure consistent delivery of...

This is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range: $5,000-$6,000 CCM Job Description Requirements 2. At least 5 years of experience in managerial positions in the contact center industry. 3. Provide leadership and regular coaching to Team Leaders and Agents. 4. Responsible for managing the day-to-day...

This is a 12 months contract assigned to our client Work Location: Suntec Salary Range : $4,000-$6,000 Work Shift 1. Rotating Shift 2. 5.5 days per week (44 hours per week) 3. Mon-Sun (including public holiday) Educational & Skills Requirements 2. Minimum 5 years of experience in managerial positions in a contact center industry. **Job...

Degree with at least 5 years of experience in managerial positions in the contact centre industry. - Provide leadership and regular coaching to Team Leaders and Agents. Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved. - Work closely with HR to ensure...

18 hours ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an...

Job Description for Contact Centre Agent (Day Shift)We are seeking a capable and confident Contact Centre professional who can bring valuable experience and sound judgement to our team. In this role, you will be the first point of contact for customers or patients, handling incoming queries via phone and email. You will play an essential part in ensuring a...

We are looking for a highly driven and energetic individual to handle and manage the day-to-day operations for the Commercial Customer Contact Centre. You will play a critical role in managing the customer contact centre and service team. You will work closely with internal stakeholders and outsourced partners to achieve a top-class customer experience,...

Responsibilities include: 1. Vendor Contracting Management & Reporting - Support and participate in contract negotiations for new or existing contact center vendors. - Understand and use various contracting models (eg FTE/UTP) to develop reward/penalty system to hold vendors accountable for meeting high performance standards and driving necessary remediation...

**Location** - Singapore, Central Singapore**Job Type** - Contract**Salary** - $2,200 - $3,500 Per Month**Date Posted** - 6 hours agoAdditional Details **Job ID** - 141636**Job Views** - 1Roles & Responsibilities My client is looking out for**:Call Centre Customer Service Agents Manage customer disputes and issues in a positive manner Interacts...

Customer Care Executive - Contact Centre (1 Year Contract)Join us to apply for the Customer Care Executive - Contact Centre (1 Year Contract)role at Income Insurance Limited . Job Description Let your passion for service come alive in your profession. You thrive on lending a helping hand to those who need assistance and always take responsibility to ensure...