Clerical Officer, Quality

Job Title: Clerical Officer, Quality & Training
- Job Location: SATS Maintenance Centre

**About Us**:
SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.
- Job Description:
**About Us**:
Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

**Why Join Us**:
At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

**Key Responsibilities**:

- Assist to update relevant training manuals and SOPs so that training documentation, curriculum and learning aids are updated with the latest ops / GSE modifications; all to be vetted and approved by Asst Manager (AM), Apron Training
- Monitor and co-ordinate roster of Trainers and their appropriate assignment for respective Training demands
- Data entry and update training records in SATS Learning Management System (LMS)
- Data entry and update the list of attendees and training assessment for relevant training courses on SINGOV’s Training Partners Gateway online platform as necessary
- Communicate confirmation / postponement / cancellation of training courses to respective stakeholders and relevant persons
- Prepare and assist in training admin matters e.g. attendance list, training materials, training checklist, assessment forms, preparation and issuance of certificates, licenses as applicable
- Perform invoicing and collection of payment for courses or assessment conducted and/or airside vehicle for external stakeholders
- Perform admin related functions related to training and cost re-charge to internal SATS BU Cost Centers
- Work closely with internal stakeholders such as Pax Services and Cargo Services Training Managers / Executives, Human Capital (HC), Finance, SATS Academy, Apron/Ramp Admin, Service Planners / Resource Planners for advance planning of Trainer, Training Room, GSE, Training hand-out resources as required
- Support AM, Apron Training and Apron BUs for internal / external audit requirements on training matters
- Any other duties assigned by Asst Mgr, Apron Training or Apron/Ramp Training Supervisor

**Key Requirements**:

- Able to do book keeping or settle accounts
- Able to perform front desk duties
- General reports from LMS for reporting purposes
- Knowledge Power BI, creating Excel formulas to automate tasks and Pivot tables and charts from Excel would be an added advantage