Guest Relation Officer
7 days ago
**- **Guest Interaction**:Greet guests warmly upon arrival and provide a high level of customer service throughout their dining experience.
Answer inquiries regarding the restaurant’s menu, promotions, and services.
Address guest complaints or concerns promptly and professionally to ensure satisfaction.
Ensure guests are comfortable and check in with them during their dining experience.
Manage the seating arrangements, ensuring the restaurant operates smoothly during busy periods.
- **Customer Experience Enhancement**:Maintain high levels of hospitality and professionalism, ensuring each guest’s experience is memorable.
Assist in managing VIP guests or regular patrons and create personalized experiences for them.
Organize special events or occasions like birthdays or anniversaries, offering additional services if necessary.
- **Collaboration with Team**:Work closely with the front-of-house team, including servers and managers, to ensure seamless service.
Provide feedback to management about guests’ preferences or concerns to improve service and operations.
Assist in maintaining a clean and welcoming environment in the restaurant.
- **Feedback and Reporting**:Collect and document guest feedback through surveys, comments, or direct conversations.
Report guest complaints or suggestions to the management team for review and improvement.
- **Brand Ambassadorship**:Act as the face of the restaurant by promoting its values, atmosphere, and quality of service.
Ensure that the restaurant’s standards are met consistently.
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Guest Relations Officer
2 weeks ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeWe are looking for a **Guest Relations Officer **to join our team! As the **Guest Relations Officer **, we rely on you to: - Enhance guest relations and loyalty scores - Provide support to ensure a smooth and efficient Guest Relations Operation - Handle all guest requests in a timely, professional, and efficient manner - Provide all-rounded guest services...
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Guest Relations Officer
2 days ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeShangri-La Rasa Sentosa, Singapore We are looking for a Guest Relations Officer to join our team!As the Guest Relations Officer , we rely on you to: Enhance guest relations and loyalty scores Provide support to ensure a smooth and efficient Guest Relations Operation Handle all guest requests in a timely, professional, and efficient manner Provide all-rounded...
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Guest Relations Officer
7 days ago
Singapore Bitdeer (NASDAQ: BTDR) Full timeJoin to apply for the Guest Relations Officer role at Bitdeer (NASDAQ: BTDR)4 days ago Be among the first 25 applicants Join to apply for the Guest Relations Officer role at Bitdeer (NASDAQ: BTDR)Get AI-powered advice on this job and more exclusive features. About Bitdeer Bitdeer Technologies Group (Nasdaq: BTDR) is a world-leading technology company for...
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Guest Relations Officer
1 week ago
Singapore SENTOSA BEACH RESORT PTE LTD Full time $104,000 - $130,878 per yearShangri-La Rasa Sentosa, SingaporeWe are looking for a Guest Relations Officer to join our teamAs the Guest Relations Officer , we rely on you to:Enhance guest relations and loyalty scoresProvide support to ensure a smooth and efficient Guest Relations OperationHandle all guest requests in a timely, professional, and efficient mannerProvide all-rounded guest...
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Guest Relations Officers
2 weeks ago
Singapore SPS UK&I LIMITED SINGAPORE BRANCH Full time**Guest Relations Officer **The Role Summary Guest Relations Officer (GRO)will ensure that L45/L46 Executive Conference Suite users, especially external visitors, have a pleasant experience when visiting the premise & using the facilities. This role is to help improve the Bank’s image in terms of customer-service orientation and professionalism. The...
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Guest Relations Officer
7 days ago
Singapore Shangri-La Group Full timeOverview Join to apply for the Guest Relations Officer role at Shangri-La Group . Shangri-La Rasa Sentosa, Singapore — At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide...
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Guest Relations Officer
3 days ago
Singapore THE CURRY CLUB PTE. LTD. Full timeAs a **_Guest Relations Officer _**, we rely on you to: Enhance guest relations and loyalty scores Provide support to ensure a smooth and efficient Guest Relations Operation Handle all guest requests in a timely, professional and efficient manner Provide all-rounded guest services such as checking in and out Contribute towards a memorable dining experience...
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Guest Relations Officer
10 hours ago
Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full time $30,000 - $45,000 per yearBeing at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression. Responsibilities Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel ...
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Guest Relations Officer
1 day ago
Singapore RGF Full time**Location**: Singapore **Salary**: Open **Industry**: Consumer Goods & Retail **Sub-industry**: Food & Beverage **Function**: Corporate Planning, Corporate Planning **Job Description**: **Our Client**: RGF represents an Omakase fine dining cuisine, they are actively looking to hire a Guest Relations Officer to join them. **The Responsibilities**: - To...
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Guest Relations Officer
2 weeks ago
Singapore 33CLUB PTE. LTD. Full timeWarmly welcome and greet our members and their guests to our Club. - Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests, and inquiries - Attend to phone inquiries and ensure all reservations are confirmed - Maintain good guest relations at all times - Attend to the needs of the customers professionally -...