
Warehouse Customer Service Officer
20 hours ago
**Job Scope**
- Perform data processing and transactions on WMS (warehouse management system or customer’s system.
- Verify the billing summaries to customers with operational documents.
- Keep any operational documents properly.
- Liaise with operation team members to arrange any inbound / outbound activities within a set timeline.
- Immediate reporting to direct superior upon any irregularities.
**Job Requirements**
- 2 to 5 years of experience as a warehouse Customer Service Officer under any global LSP companies
- Basic knowledge / experiences on warehouse management system and documentation.
- Able to speak, read and write English upon directly communicating with customers or / and appointed vendors.
- Experience with Documentation such as checklists, temperature / RH reports.
- Able to compile KPI reports periodically.
- Able to verify the billing reports to our customers as well as service agreements.
Warehouse Customer Service Officer
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