Manager/ Senior Manager, Talent and Organization Development

COMPANY DESCRIPTION
**THK**MC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. **THK**MC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. **THK**MC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

DESIGNATION : Manager/ Senior Manager, Talent and Organization Development

RESPONSIBILITIES
The Talent and Organization Development (T&OD) Manager plays a strategic and hands-on role in strengthening organizational capability, cultivating a learning culture, and driving initiatives that build talent, leadership, and performance. The role is responsible for designing, implementing, and evaluating learning strategies, organizational development interventions, and change management initiatives that aligns with THKMC's mission, values, and long-term goals.

**Key Responsibilities**

Learning & Development
- Develop and implement a comprehensive learning strategy aligned with organizational priorities.
- Conduct learning needs analysis and create annual learning plans for individuals, teams, and the organization.
- Design, deliver, and evaluate learning programmes, workshops, and digital learning solutions.
- Partner with managers to build development pathways, including onboarding, leadership, and functional skills programmes.
- Introduce innovative approaches to learning (digital learning, coaching, peer learning, communities of practice).

Talent & Leadership Development
- Design and implement talent development frameworks, including succession planning, leadership pipelines, and career pathways.
- Develop and deliver leadership development programmes for emerging and senior leaders.
- Support performance management by embedding coaching, feedback, and continuous development practices.

Organizational Development
- Drive organizational culture initiatives that promote employee engagement, collaboration, and alignment with core values.
- Lead change management strategies for organizational transformation projects.
- Facilitate team effectiveness sessions, retreats, and cross-functional collaboration initiatives.
- Develop frameworks to measure and improve organizational effectiveness, resilience, and employee experience.

Performance & Evaluation
- Establish metrics and dashboards to measure the impact of learning and development programmes.
- Provide insights and recommendations to leadership using data-driven evaluation.
- Ensure compliance with regulatory and sector-specific training requirements.

QUALIFICATIONS
- Degree in Human Resources, Organizational Development, Psychology, Business, or related discipline.
- At least 8 - 10 years of relevant experience in learning, organizational development, or HR, with at least 2 years in a managerial role.
- Strong track record in designing and implementing L&D or OD programmes.
- Experience in change management, leadership development, and talent management preferred.
- Familiarity with adult learning principles, digital learning platforms, and performance management systems.

OTHER INFORMATION
**Key Relationships**
- Internal: Senior leadership, HR Business Partners, Managers, Staff at all levels.
- External: Training vendors, consultants, educational institutions, government agencies, professional networks.

**Competencies & Attributes**
- Strategic thinker with the ability to translate organizational goals into development solutions.
- Strong facilitation, coaching, and consulting skills.
- Excellent interpersonal and communication skills; able to influence and collaborate across all levels.
- Analytical and data-driven, with the ability to measure learning and OD impact.
- Creative, adaptable, and passionate about building a learning culture.
- Values-driven, empathetic, and committed to organizational growth and employee well-being.

**Success Indicators**
- Increased organizational capability and leadership bench strength.
- High employee engagement and participation in learning programmes.
- Measurable improvement in performance, retention, and succession readiness.
- Positive shifts in organizational culture and employee experience.
- Strong alignment of L&OD initiatives with organizational mission and values.