Business Development and Customer Service Executive

**Job Title: Business Development and Customer Service Executive**

Company: AMGD

Location: Singapore

**About AMGD**:
AMGD, which stands for Ahhmahgawd, is a food-tech company that produces delicious, healthy food for everyone to have better health and quality of life. To-date, AMGD has over 4000 recipes. Backed by nutritionists, our food is produced in a zero-food waste kitchen contributing to food environmental sustainability. AMGD is part of a lifestyle group of companies - The Gym Pod and Sundown Marathon. Customers lead a healthy lifestyle seamlessly and hassle-free.

**Position Overview**:
**Responsibilities**:

- **Business Development**:_
- Identify and pursue new business opportunities, partnerships, and collaborations to drive revenue growth and market expansion.
- Develop and maintain strong relationships with potential clients, partners, and key stakeholders.
- Advancing Sustainability Through Partnerships: Identify and forge strategic partnerships with like-minded organizations that share our commitment to sustainability. Actively seek collaborations that promote circular economy practices within the food industry, contributing to a more sustainable supply chain.
- Conduct market research to stay informed about industry trends, competitor activities, and emerging opportunities.
- Create compelling business proposals and presentations to pitch AMGD's services to potential partners and clients.
- Collaborate with the marketing team to develop campaigns that emphasize AMGD's sustainability initiatives and encourage conscious consumerism.
- Develop and implement business strategies that not only drive revenue growth but also contribute to AMGD's sustainability objectives, such as reducing carbon footprint and promoting responsible sourcing.
- Actively seek out opportunities for AMGD to engage in community outreach and sustainable development projects, aligning our business goals with positive social and environmental impact.
- **Customer Service**:_
- Oversee and manage the end-to-end customer service process, ensuring prompt and satisfactory resolution of customer inquiries and concerns.
- Implement and maintain customer service standards that align with AMGD's commitment to excellence and sustainability.
- Monitor customer feedback and collaborate with cross-functional teams to continuously improve products and services.
- Develop and implement training programs for customer service representatives to enhance their product knowledge and service delivery.
- Utilize customer insights to contribute to the development of marketing strategies and product improvements.
- Contribute to the creation of educational materials for customers, showcasing the positive environmental impact of choosing AMGD's sustainable products.
- **Admin Duties**:_
- Monitor and optimize supply chain processes to minimize waste, collaborating with suppliers to ensure adherence to AMGD's sustainability standards.
- Manage basic HR functions, including employee onboarding, offboarding, and records management.
- Support general administrative tasks such as scheduling, document management, and office supply maintenance.
- **Qualifications**:_
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in business development and customer service roles, preferably within the e-commerce or food industry.
- Strong understanding of sustainability practices and a passion for promoting environmentally conscious business operations.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships at all levels.
- Demonstrated ability to think strategically, analyze data, and make informed decisions.
- Self-motivated and results-oriented, with a track record of meeting and exceeding targets.

**Salary**: $3,000.00 - $5,624.04 per month

**Education**:

- Bachelor's or equivalent (preferred)

**Experience**:

- Business Development: 2 years (preferred)
- Customer Service: 2 years (preferred)

Work Location: Hybrid remote in Singapore 534106