Customer Service Team Lead

SeaLead is a global shipping line connecting emerging markets with major economies through container shipping and liner services. Founded in 2017 and headquartered in Singapore. SeaLead initially started with feeder services and then expanded into long-haul liner services over time. Operating in 51 locations and servicing 77 ports worldwide, SeaLead provides...

**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...

Great to Meet You We are Ascenda Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviors, and create sustained engagement. We are behind the world-class rewards propositions of major banks and fintechs around the globe, including brands...

COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...

**Willing to work shift as follows**: - Monday to Friday: 8am to 4.15pm/10.45am to 8pm - Saturday: 8.30am to 5.30pm **Leadership and Supervision**: - Manage the daily operations of the reception desk, ensuring smooth and professional service. - Provide guidance, training, and mentoring to receptionists to ensure high standards of customer service. -...

**Main Task** - Represent customer service team to ensure Color Materials business needs are met. - Ensure a high degree of customer focus in all order-to-cash activities (e.g. customer management, export order management etc.) and maintain good co-operation and communication with sales team, planning team and other support functions. - Perform End-to-End...

Manages team members in the day-to-day performance of work, provides leadership and coaching / Training - Internal audit of team members’ performance - Assist and report to Customer Service & Fulfilment Manager - Back up for Processing of sales/Delivery Orders and phone-manning - Resolves product or service problems by clarifying the customer's complaint;...

**Responsibilities**: - Ensure orders are setup, accounted for and consolidated for fulfilment. - Participate in the fulfilment of customers’ orders. - Generate delivery orders and schedule delivery & collection. - Perform inventory management to support purchasing / production. - Ensure systematic administration of all documents. - Handle all customer...

Primary responsibilities include: Customer Interaction - Provide accurate information about products, services, and company policies. - Assist customers with placing orders, making returns, and processing exchanges. Issue Resolution - Address customer complaints, troubleshoot problems, and follow up to ensure issues are resolved satisfactorily. - Escalate...

**Roles & Responsibilities** We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer/Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. **Requirements**: - Possesses at least a Diploma or GCE 'A' Level with at...