Team Lead
5 days ago
**Responsibilities**:
- Ensure orders are setup, accounted for and consolidated for fulfilment.
- Participate in the fulfilment of customers’ orders.
- Generate delivery orders and schedule delivery & collection.
- Perform inventory management to support purchasing / production.
- Ensure systematic administration of all documents.
- Handle all customer enquiries and provide timely and helpful responses to customers.
- Work closely with other teams, such as operations and marketing to ensure smooth order processing and customer satisfaction.
- Preparation of weekly sales report and/or any other reports required by the company.
- Provide general support to office administration.
**Requirements**:
- Strong written and verbal communication skills.
- Customer service orientation.
- Strong attention to detail and accuracy.
- Ability to multitask and prioritize in a fast-paced environment.
- Ability to work independently and as part of a team.
- Experience with e-commerce platforms, order management systems.
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