Operations Support Admin

2 weeks ago


Singapore A-VINZ PTE. LTD. Full time

**Main Activities:
**New Outlets Opening**
- Utilities account opening (including installation, arrangement with Life Venture, Telco Company and PUB), water, electricity supply, telephone line, fibre broadband, mobile and sim card
- Purchase of water dispenser from Coway
- Purchase assets for outlets
- Issue assets list to outlets

**Outlet Maintenance (Quotation)**
- Aircon and water dispenser repair/ servicing

**Operations**
- Route calls to other team members whenever required
- Make relevant notes from customer interactions via social media
- Identify any issues that customers might be struggling with
- Report on customer feedback
- Generate Facebook lead and distribute to call agent before operating timing
- Respond to customer’s queries and feedback via social media
- Direct message to relevant parties
- Filing report
- CSOP filing and general admin duties

**Others**:

- Location: Northstar at Ang Mo Kio
- 08:30am to 05:30pm **or **09:00am or 06:00pm (5 days work week)

**Benefits**:

- Bonus
- Annual Leave 14days, capped at 21days
- Birthday Leave
- Medical Claim
- Healthy Award
- Long Service Award
- Staff discount on services & products
- Hit workout / Yoga Class



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