Customer Service Officer

2 days ago


Changi, Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time

**The Job**:

- Handle telephone/walk-in enquiries regarding bungalow bookings and reservations
- Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay
- Ensure seamless and smooth check in/out of guests/members
- Collect payment for bungalow rentals and facilities usage
- Compile and tally cash collected against revenue collection report at the end of the day
- Raise billing requests as and when required
- Record, compile and follow-up on lost and found item
- Generate daily check-in lists for security & housekeeping info
- Ensure adequate supply of stationeries for smooth daily operations
- Submit monthly photocopier meter record

**Requirements**:

- Minimum GCE ‘N’ level with one year experience in similar field
- Possess good interpersonal and communication skills and a cheerful personality
- Customer service oriented, team player and a high sense of integrity
- Must be prepared to perform shift duties and work on weekends and public holidays

**Additional Information**:

- 5-day work week (Mon - Sun)
- Rotating shifts: 8:30 am to 5:45 pm / 8:30 am to 6:00 pm / 10:45 am to 8:00 pm
- Monthly laundry allowance provided
- Overtime pay provided where applicable
- Staff transport provided at Tanah Merah MRT station

**Attractive Employee Benefits**:

- Annual and medical leave
- Annual Wage Supplement (13th month bonus)
- Variable bonus
- Subsidies for medical, dental & holiday
- Medical and group insurance coverage
- Perfect Medical / Long Service Award
- Birthday gift
- Corporate rate for selected tourist attraction
- Privileged rates for usage of Club facilities

*Terms & conditions apply.

**Job Types**: Full-time, Permanent

**Salary**: $1,800.00 - $2,500.00 per month

Schedule:

- Day shift

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus

Work Location: In person



  • Changi, Singapore National Service Resort & Country Club Full time

    **Employee Benefits (for all permanent full-time positions only*)** - Annual and medical leave - Annual Wage Supplement (13th month bonus) - Variable bonus - Subsidies for medical, dental & holiday - Medical and group insurance coverage - Long Service Award - Birthday gift - Corporate rate for selected tourist attraction - Privileged rates for usage of Club...


  • Changi, Singapore Helius Technologies Full time

    **Position**:Customer Service Officer **Employment Type**: 12-month contract (renewable) **Location**: Jurong East or Changi, based on client assignment. **Working Arrangement**: Onsite, 5 days a week, 1 weekday and 1 weekend off; may include holiday work. **Working Hours in SG time: Afternoon Shifts** - 1pm-10pm - 2pm-11pm - 3pm to 12 midnight **About...


  • Changi, Singapore Helius Technologies Full time $30,000 - $60,000 per year

    Position: Customer Service OfficerEmployment Type: 12-month contract (renewable)Location: Jurong East or Changi, based on client assignment.Working Arrangement: Onsite, 5 days a week, 1 weekday and 1 weekend off; may include holiday work.Working Hours in SG time: Afternoon Shifts1pm-10pm2pm-11pm3pm to 12 midnightAbout the RoleWe are looking for Customer...


  • Changi, Singapore Peoplebank Singapore Pte Ltd Full time $32,000 - $64,000 per year

    Customer Service Officer – Contract Location: East/Changi Business Park Monthly Salary: S$2,600.00/month Contract Duration: Until end-May About the Role We are seeking highly motivated individuals to join as Customer Service Officers supporting MasterCard credit card services. This is an excellent opportunity for fresh graduates with some work...


  • Changi, Singapore Helius Technologies Pte Ltd Full time $40,000 - $80,000 per year

    Work Timings: Rotational Afternoon Shifts: 1 pm to 12 am ( 1 week day off and 1 weekend off )Customer Service Officer (Call Center/Banking Sector)Job Requirement:1 year of Customer service experience in banking sector OR5 years of non-banking customer service experience is preferred.Comfortable with using computer applications and tools.Background in...


  • Changi, Singapore National Service Resort & Country Club Full time

    **Employee Benefits (for all permanent full-time positions only*)** - Annual and medical leave - Annual Wage Supplement (13th month bonus) - Variable bonus - Subsidies for medical, dental & holiday - Medical and group insurance coverage - Long Service Award - Birthday gift - Corporate rate for selected tourist attraction - Privileged rates for usage of Club...


  • Changi, Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time

    **The Job**: - Handle telephone/walk-in enquiries regarding bungalow bookings and reservations - Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay - Ensure seamless and smooth check in/out of guests/members - Collect payment for bungalow rentals and facilities usage - Compile and tally...


  • Changi, Singapore WORLD OF AVIATION PTE. LTD. Full time

    1) Learn and operate different airlines’ websites and systems for bookings. 3) Coordinate and track shipments from Singapore to destination. 4) Handle daily and monthly reports to internal/external departments. 5) Able to work under pressure. 6) Perform other office duties as assigned by the Manager. 7) Work under mínimal supervision and complete...


  • Changi, Singapore Quess Corp Singapore Pte ltd Full time

    Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention - Identify cross-sell opportunities during customer interaction - Consistently deliver excellent...


  • Changi, Singapore Union Air Freight (S) Pte Ltd Full time

    Quote and propose air freight solutions to customers - Coordinate with airlines on rates and bookings - Liaise with customers on export shipment instructions and booking updates - Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc - Prepare job sheets for Operations to follow up - Check shipments status / uplift - Job costing - Resolve...