Associate Director, Client Success

3 days ago

Singapore LINNOVATE PARTNERS AFS PTE. LTD. Full time

The Time for CHANGE is Now
- Linnovate Partners is a Funds service and FinTech company which has become a disrupter and leading asset servicing company in the alternatives investment industry. With 9 offices worldwide and over 200 employees, we leverage on automation and data integration technology to meet a wide range of requirements for asset and fund managers by providing solutions ranging from fund administration to reporting to monitoring. Linnovate Partners administers over $100 billion in assets globally.- We are growing rapidly around the globe and we are looking for people who are passionate to make an impact to join our Singapore office.**Associate Director, Client Success
**Job Description
**Responsibilities**
- Responsible for the maintenance and growth of private equity fund clients for the firm
- Approach clients proactively to establish underlying needs, understand clients and their
requirements, and to sell services provided by the firm
- Implement a strategic sales plan that expands the company’s customer base and ensure its strong presence
- Establish sales objectives by forecasting and developing annual sales quotas for regions and territories
- Achieve growth, hit sales targets and actively manage sales program
- Identify emerging markets and market shifts while being fully aware of related products and competition status
- Build and promote strong, long-lasting customer relationships by visiting clients periodically and understanding their needs
- Participate in project implementation discussions with the product team to further define detailed services model for specific clients and the project timeline
- Work closely with marketing and AFS teams to support clients
- Provide weekly report update for the sales activities
- Maintain data relative to client accounts and activities and documenting customer interactions
- Present sales, revenue and expenses reports and realistic forecasts to the management team

**Qualifications**
- 10 years+ relevant experience in a client facing role in sales/marketing/business development from a relevant industry, experience in the Finance, Fund-Administration or FinTech sectors are highly regarded
- Bachelor’s degree or above in Business Administration or Marketing or related disciplines
- Experience in fund operations or relationship management is a plus
- Strategic thinker, results-oriented with an analytical mind
- Strong business acumen, good leadership and project management skills
- Pro-active self-starter, fast learner, open-minded with excellent interpersonal, communication, presentation and influencing skills
- Able to work under pressure and enjoy working in a fast-paced environment
- High integrity and accountability for proposing solutions, time management and reporting back to management in a timely manner

**Other Skills**
- Well versed in the private equity sector or auditing in asset management or fund administration.
- Results oriented and ability to multitask and manage high volumes of priorities in a fast-paced environment.
- Strong client focus and have high sensitivity for quality and accuracy.
- Strong organizational skills.
- Good verbal and written communication skills.
- Excellent time management skills with multi-tasking capabilities.
- Fluency in both spoken and written English.
- Proficiency in Excel and other windows-based software.
- Experience with fund accounting and alternative investments software solutions (E-front, Investran) is highly advantageous

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