Customer Service Officer

24 hours ago

Orchard, Singapore Reveres Management Associates Pte Ltd Full time

Reveres is always looking for talented people to become its team members. We realize that productive people are always a good addition to our organization. So if you have the financial acumen and the passion to work with some of the biggest companies in the world, join in

Department**:Admin**

Project Location(s)**:Orchard**

Education**:Diploma
**Position: Customer Service Officer**:

- Working Location: Orchard
- Working Hour: 44 hours per week, on rotating shift
- Salary Range: $2,200 to $2,600 (Gross Pay)
- Monthly Basic: $2000 to $2300
- Shift Allowance: $250/month
**- Handles walk in customers, orders and service professionally.
- Follow through to ensure customers’ requirement are processed promptly and accurately.
- Address customer questions, concerns and providing closed loop.
- Determine appropriate instructional procedures / methods and incorporate of usage to resolve customers’ issues.
- Provides administrative and operations support for service department.
- Participate in project work as/when required for improvement implementation.

**Requirements**:

- Min Diploma or equivalent, preferable with 1 year of relevant experience
- Possess basic IT knowledge, preferable with laptop and camera technical knowledge
- Willing to work weekends and public holiday in a retail environment.
- Capacity to work both as an individual and as a team.
- Good communication and interpersonal skills with strong analytical abilities.
- Initiative and be able to work independently and the ability to perform in a fast-paced demanding work environment.

**Nai Kheng Wah EA Reg No: R1105430**
**Reveres Management Associates Pte Ltd EA Licence No: 87C3503

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