Customer Service Receptionist

1 day ago


Orchard, Singapore Gentle Smile Pte Ltd Full time $30,000 - $60,000 per year

Gentle Smile Pte Ltd is hiring a Full time Customer Service Receptionist role in Orchard, Singapore. Apply now to be part of our team.

Requirements for this role:

  • Looking for candidates available to work:
  • Mon afternoon
  • Mon morning
  • Tue afternoon
  • Tue morning
  • Wed afternoon
  • Wed morning
  • Thu afternoon
  • Thu morning
  • Fri afternoon
  • Fri morning
  • Sat morning

Job Descriptions

  • Provide high level of service to potential patients and patients, ensuring that they are treated in a manner that provides reassurance and comfort
  • Complete front office duties such as managing patient relations, registering patients, scheduling appointments, providing dental information to patients, handling phone/email enquiries, dispensing medication, explaining fees and payment methods, collecting payment from patients, assisting with insurance/Medisave/CHAS/PG claims, keeping track of receipts etc
  • Perform general administrative duties and any other ad-hoc duties
  • Prepare treatment room by stocking dental materials and ensuring equipment are well maintained
  • Maintaining the clinic cleanliness and hygiene to a high standard and ensuring sterilisation of instruments
  • Assist in ad hoc administrative works.

Jobs requirements

  • Candidates must possess at least Secondary School Certificate/ "O" Level in any field.
  • Good communication and interpersonal skills.
  • 5.5 days work week. (Mon-Fri 9-6pm, Sat 9-1pm)
  • IT literate (to use clinic software and email)
  • Relevant working experience in dental industry is an added advantage

Attractive incentive tied to profit.

Job Type: Full-time

Work Location: In person



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