Customer Service Executive

3 days ago

Orchard, Singapore Rexults Full time $35,000 - $45,000 per year

Responsibilities:

Provide administrative support for the daily operation including but not limited to the following :-

  • Competent in the handling of telephone calls and WhatsApp messages to clients
  • Administer appointment scheduling efficiently
  • Uphold professional front desk procedures in the handling of clients. Able to provide exceptional client-care service
  • Able to handle the POS system. Computer savvy
  • Able to comprehend and articulate the services provided by Rexults Aesthetics
  • Assist in the follow-up of ongoing in-house promotions and activities
  • Prepare sales and other relevant reports as required by management
  • Manage stock inventory effectively, follow requisition standards and ensure compliance

Pre-requisites:

  • Minimum ITEC/Diploma in Office Administration, Hospitality / Tourism / Spa & Wellness or equivalent and above
  • 2-3 years' customer service/ front desk/ reception experience, preferably in retail / hospitality industry
  • Possess a good command of spoken and written English.
  • Able to converse with our Mandarin or Bahasa speaking clients.
  • Must be PC Literate – Proficiency in MS OFFICE (Word/Excel/PowerPoint)
  • Able to work independently and multitask with minimum supervision
  • Organized and have a meticulous attention to details
  • Is sincere, warm and able to work as a team
  • Willing to work full day on Saturdays
  • Work location: Orchard

Benefits:

  • Employee discount
  • Professional development
  • Promotion to permanent employee

Schedule:

  • Day shift
  • Weekend availability

Work Location: In person

Interested applicants, please send your detailed resume with employment history, recent photo, at least two contactable employer references and date of availability to

We would like to thank all candidates in advance on their interest for this position and regret that only short-listed candidates will be notified.

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