Customer Care Officer

2 days ago


Singapore 9 KOI MARKETING PTE LTD Full time

Job Title

Customer Care Officer (Basic salary + Incentive + Comm)

Occupation

CUSTOMER CARE OFFICER

**Job Description & Requirements**:
novita is looking for a sincere individual to join us as a **Customer Care Officer **who can communicate effectively with people from all levels and is passionate in striving for service excellence.

**Customer Care Officer**

**Responsibilities**:

- To deliver consistent customer experiences across multiple touch points
- Initiate ways to improve customers' experience
- Handle customers’ service repair requests, enquiries & feedback
- Handle sales enquiries (+ commission)
- Handle administrative matters pertaining to the department and any other duties or projects as assigned from time to time

**Requirements**:

- Min Diploma Level
- Min 1 year in customer service experience
- Possess excellent communication and interpersonal skills
- Good disposition with excellent service aptitude
- Able to work independently or in a team environment
- Able to multi-task and work under minimum supervision

Working Location - North

Working hrs / day - 8.45am to 6.00pm (Mon - Fri), 8.45am to 1.00pm (first sat of the month)



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