
Customer Care Officer
3 days ago
Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).Customer Care Officer (Shift hours/ Location Raffles Place)Job Responsibilities
- Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.
- Key Roles & Responsibilities
- Provide quality customer service to customers either by telephone or electronically
- Respond and follow up promptly to customer enquiries
- Handle and resolve complex cases to ensure customer satisfaction
- Handle customer service hotline and provide first level of support.
- Obtain and evaluate all relevant information to handle enquiries and complaints
- Follow Standard Operating Procedures closely.
- Work as a team and ensure that the contact centre service level is met.
- Any other tasks assigned.Job Requirements:
- Customer-oriented with good interpersonal and communication skills
- Highly adaptable to a fast-paced and dynamic environment
- Pleasant disposition and personality
- A team player
Not Specified
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Customer Care Officer
3 days ago
Singapore SBS TRANSIT RAIL PTE. LTD. Full timeThe Customer Care Officer plays a critical role in providing an interface between our customers and the Company. Officers are expected to consistently deliver excellent quality service to customers to achieve customer satisfaction. **Responsibilities**: - Man the hotline when rostered - Able to work on some weekends when rostered - Participate as member of...
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Officer, Customer Care
3 days ago
Singapore Singapore Sports Hub Full time**OUR PARTNER**: Spectra Singapore **DEPARTMENT**: Customer Care **OVERVIEW** ***: **RESPONSIBILITIES** ***: - Identify improvements and propose recommendations to address operational challenges - Record and manage Customer Care issues and Lost & Found reports in the CRM system according to the established criteria and guidelines - Maintain secure...
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Customer Care Officer
1 day ago
Singapore JJ Consulting Services Full timeOur Client is an established company in Singapore, who is seeking to recruit Customer Care Officers. Customer Care Officer (Immediate Opening/ Office Hours) Trainings are provided/ Fresh Graduates Welcome! **Responsibilities**: - Provide quality customer service to customers either by telephone or electronically - Respond and follow up promptly to...
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Officer, Customer Care
3 days ago
Singapore Singapore Sports Hub Full time**OUR PARTNER**: Spectra Singapore **DEPARTMENT**: Customer Care **OVERVIEW** ***: **RESPONSIBILITIES** ***: - Identify improvements and propose recommendations to address operational challenges - Record and manage Customer Care issues and Lost & Found reports in the CRM system according to the established criteria and guidelines - Maintain secure...
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Officer - Customer Care
1 week ago
Singapore Cycle & Carriage Full time $40,000 - $80,000 per yearGeneral informationNameOfficer - Customer CareRef #1150DateTuesday, October 7, 2025DepartmentCustomer Engagement DepartmentDescription & RequirementsJob DescriptionJoining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in...
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Customer Care Officer
1 day ago
Singapore 9 KOI MARKETING PTE LTD Full timeJob Title Customer Care Officer (Basic salary + Incentive + Comm) Occupation CUSTOMER CARE OFFICER **Job Description & Requirements**: novita is looking for a sincere individual to join us as a **Customer Care Officer **who can communicate effectively with people from all levels and is passionate in striving for service excellence. **Customer Care...
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Customer Care Officer
3 days ago
Singapore EQ INSURANCE COMPANY LTD. Full time**Responsibility**: - Manage Customer Care counter which include walk-in and answering of phone calls - Answer enquiries and prepare quotation for Direct distribution channel - Follow up on customers’ enquiry received via automated service channel - Administer intermediaries training registration, attendance tracking and certification - Support annual...
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Customer Care Officer
3 days ago
Singapore JJ CONSULTING SERVICES Full timeOur Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place). **Customer Care Officer (Shift hours/ Location Raffles Place) **Responsibilities**: - Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each...
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Cares Executive
5 days ago
Singapore ABER CARE PTE LTD Full timeIdentify and assess clients’ needs and medical conditions in order to provide solutions and manage the service offerings - Gather social and financial background of the resident and/or the family and liaise with multi-disciplinary teams on the continuing care for residents - To obtain financial information from residents and family members and compute...
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Singapore ABER CARE PTE. LTD. Full timeJob Scope: Oversee the comprehensive care and daily well-being of residents. Design, implement, and evaluate a diverse calendar of therapeutic programmes and activities to enhance residents' physical, social, and mental well-being. Conduct and document resident reviews and interviews to track progress and personalize care plans. Manage the Home's assets,...