Customer Care Officer

5 days ago

Singapore RIKECOOL AUTOMOTIVE FILM PTE. LTD. Full time

**Job Title: Customer Care Officer**

**Location**:Ubi
**Company**:Rikecool Automotive Film Pte Ltd
**Employment Type**:Full-Time

**About Us**:
We are a growing solar film installation company dedicated to helping customers improve energy efficiency, reduce glare, and enhance privacy in homes and businesses. We take pride in our service quality and customer satisfaction.

**Job Summary**:
We are looking for a friendly, detail-oriented **Customer Care Officer**to join our team. You will be the first point of contact for customers, assisting with inquiries, bookings, and after-sales support. Your role is key to ensuring a smooth and positive experience for our clients.

**Responsibilities**:

- Schedule appointments and coordinate with the installation team
- Provide product information and quotes
- Follow up with customers after service to ensure satisfaction
- Maintain accurate records of customer interactions
- Assist with basic administrative duties
- Ad-hoc duties as assigned

**Requirements**:

- Strong communication and interpersonal skills
- Basic computer and data entry skills
- Customer service experience preferred (but not required)
- Positive attitude and problem-solving mindset
- Ability to work independently and as part of a team

**What We Offer**:

- Competitive salary
- Friendly and supportive work environment
- Training will be provided
- Growth opportunities

**How to Apply**:
Send your resume and a brief cover letter to us.

We look forward to hearing from you

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