Passenger Services Officer

As a Passenger Service Associate, you play a vital role in creating a pleasant experience for passengers’ departure. You will be a part of a dynamic team, working in an exciting environment where you can gain insight to ground handling operations in Changi Airport. You can look forward to career opportunities, attractive incentives and recognition. **Key...

Overview Salary Range: $2000 to $2350 excluding OT. 6 Days Work Week. Rotating Shifts (9 hrs shift). Responsibilities Meet & greet Airline passengers Check-in Airline passengers for Departure flights Airline flight departure management Relaying to passengers of airline’s policies Checking In correct passengers on flight Ensuring Travel Visa Requirements...

**Key Responsibilities** - Ensuring smooth operations of SilverKris Lounge (SKL) and Krisflyer Gold Lounge (KFGL) - Providing personalized services and assistance to our premium passengers at SKL, KFGL and various areas of the airport - Handle and resolve escalated passenger complaints - Perform backroom duties such as monitoring flights and liaising with...

As a Passenger Service Associate, you play a vital role in creating a pleasant experience for passengers' departure. You will be a part of a dynamic team, working in an exciting environment where you can gain insight to ground handling operations in Changi Airport. You can look forward to career opportunities, attractive incentives and recognition.Please use...

Salary Range $2000 to $2350 excluding OTs6 Days Work WeekRotating Shifts (9 hrs shift)Job Descriptions:Meet & greet Airline passengersCheck-in Airline passengers for Departure flightsAirline flight departure managementRelaying to passengers of airline's policiesResponsibilities:Checking In correct passengers on flightEnsuring Travel Visa Requirements are...

**Company Description** Based in Singapore, the People Relations Officer - Lounges provides passenger relations for one of the world's leading airline lounges at Singapore Changi Airport. - Provide exceptional customer service, ensuring a comfortable and enjoyable lounge experience, while assisting with enquiries, special requests, and complaints. - Support...

**Company Description** Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,500 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle...

Company DescriptionAccor is a world leader in the hotel industry, present in 110 countries, with more than 5,500 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts,...

**1 **Nature of Duties and Responsibilities** - Take charge of the various work areas in Passenger Services operations. Daily duties include: a. Oversee flight handling for airlines b. Ensure close liaison with Airline Relations Manager on all matters pertaining to operations c. Takes charge and direct staff on all aspects of customer service delivery and...

**Priority Passenger Services (PPS) Manager** **Responsibilities**: **Key Responsibilities** - Engage Singapore-based PPS Club members, especially high-value customers to ensure a seamless travel experience through various pro-active initiatives - Complaint resolution through win-win approaches and mitigating future lapses - PPS Club events management for...