Passenger Service Associate

6 hours ago

Singapore GTRSG PTE. LTD. Full time

As a Passenger Service Associate, you play a vital role in creating a pleasant experience for passengers’ departure. You will be a part of a dynamic team, working in an exciting environment where you can gain insight to ground handling operations in Changi Airport. You can look forward to career opportunities, attractive incentives and recognition.

**Key Responsibilities**:

- Checking in passengers
- Service ambassador to assist and guide passengers on the use of Self Service Kiosk and Auto Bag Drops
- Gate handling duties including communicating with airline crews and coordinating departure activities with various departments
- Guiding and escorting transit passengers from arrival gate to Transfer Holding Area (vice versa)
- Assisting passenger who require special assistance
- Any other Ad-hoc duties assigned by your supervisor

**Requirement**
- Minimum GCE ‘O’ Level or equivalent
- Able to perform rotating shift work including weekends and public holidays
- Customer Oriented and a good team player
- Comfortable with using computer
- Able to converse and write in English confidently

**Working Location**:
Terminal 4

**Work Timings**:
Rotating Shifts (Morning, Mid and Overnight)

Timing will vary depending on operational needs

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