Customer Service Intern

**Responsibilities**: - Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily **Requirements**: - Able to communicate fluently In English and at least one other language to attend to non-English speaking customers - Prior experience in Call Centre environment is preferred - Possesses a customer service...

**Responsibilities**: - Respond to customers’ queries and concerns with the aim of achieving first call resolution satisfactorily **Requirements**: - Minimally GCE ‘O’ Level / GCE ‘A’ Level certificate / NITEC graduate or equivalent - Able to communicate fluently in English and at least one other language to attend to non-English speaking...

**Job Types**: Full-time, Permanent, Contract, Internship **Salary**: $500.00 - $900.00 per month **Benefits**: - Dental insurance - Health insurance - Professional development - Promotion to permanent employee Schedule: - Day shift Supplemental Pay: - Performance bonus - Yearly bonus COVID-19 considerations: We take all the usual precautions for...

**We are hiring Part-Time Customer Service Officer (E1 CSO) EnergyOne Gyms - SAFRA Mount Faber** **Job Scopes**: - Mend SAFRA EnergyOne gym counter. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage. - Collect all fee payments due to SAFRA...

**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure...

**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure...

**Responsibilities**: - Handle phone calls from residents - Perform counter duties and general administrative work (e.g. prepare reports, follow up on cases, etc.) **Requirements**: - GCE ‘O’ / ‘A’ Level/ NITEC / HNITEC in Office Skills, Business Admin or Other related courses - Possess good communication and customer service skills - Meticulous...

**Responsibilities**: - _Service Excellence:_ - Plans, develops and executes Service Excellence strategies and programmes - Analyses customer service related data to draw insights for designing of effective service excellence policies and programmes - Support/implement targeted marketing campaigns to increase customer loyalty, retention and satisfaction -...

**Responsibilities** - Manage inbound outbound calls in a timely manner - Follow SOPs when handling different topics - Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers - Keep records of all conversations in Operation Centre databases - Meet...

**Responsibilities** - Manage end-to-end audit cycle for multiple audit assignments, including outsourced auditors for complex audit projects - Lead the planning of assigned internal audit project, design audit program and audit tests to ascertain the state of internal controls and compliance with corporate policies, guidelines and regulatory requirements -...